Quality Assurance Operation Specialist - Campaign

Quality Assurance Operation Specialist - Campaign Date:  Mar 18, 2026 Location:  Ellabell, GA, US Job Req ID:  2721 JOB TITLE   Quality Assurance Improvement WHAT YOU WILL DO •    Create campaign report approvals with information provided by QA Improvement Team. •    Register campaigns in Global Warranty Management System (GWMS). •    Collaborate with Improvement team, distributors, Mobis, suppliers, and HKMC on any campaign related matters before, during, and after the launch including OTA updates. •    Regularly monitor for any safety issue with competitor as well as Hyundai/Kia vehicles and distribute EV related safety trend. •    Coordinate with Improvement team and HKMC on any pending campaign responsibilities. •    Coordinate with Improvement team, HKMC and Sales Division for corrective actions for safety related field claim issues and campaigns. •    Maintain campaign master file and request closure/extension of campaigns running out of budget. •    Execute and implement quality activities in compliance with company goals. •    Maintain HMGMA Warranty Policy and Procedure manual and Warranty and Service agreements. •    Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements. •    Ensure compliance of regulations, policies, and procedures. •    Meet all other requirements assigned as needed. HOW WILL YOU MAKE AN IMPACT HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.   WHAT YOU WILL BRING TO THE ROLE Required: Bachelor’s degree or Business Administration or equivalent preferred Preferred: 0-5 years of job related experience preferred 1–3 years job related experience in automotive industry desired   Travel Requirement Domestic / International travel may be required   WHAT HYUNDAI CAN OFFER YOU •    HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits. •    HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan. OTHER DETAILS Language Proficiency: Strong command of the English language (written and spoken) is essential for safety, communication, documentation, and collaboration across the organization. Physical Demands While in Office: This position is primarily sedentary and requires working at a desk and computer for extended periods. Responsibilities may include: •    Occasional lifting of office supplies (up to 15 pounds) •    Frequent use of hands and fingers for typing and handling documents •    Ability to sit, stand, and walk within the office environment as needed When in Production Area (if applicable): •    Standing, walking, bending, and reaching for extended durations •    Repeated lifting, carrying, pushing, or pulling of materials and products (up to 25–30 pounds) •    Manual dexterity for handling power tools, machinery, or production equipment •    Working in environments that may be noisy, hot, or require the use of personal protective equipment (PPE) •    Ability to climb ladders or stairs and operate equipment safely and effectively •    Capability to learn and work on multiple production processes, as required •    Adequate visual and auditory abilities to identify safety hazards and communicate clearly •    Consistent and punctual attendance •    Ability to collaborate and perform effectively in a team-oriented environment