/Salesforce Agentforce Specialist

Salesforce Agentforce Specialist

Netherlandsnlvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
1 month ago

About the Role

GeekSoft Consulting | Fixed Term Employment

Stockholm, Sweden | Posted on 06/22/2026

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  • Industry Technology
  • Date Opened 06/22/2026
  • Job Type Fixed Term Employment
  • Work Experience 5+ years
  • State/Province Stockholm County
  • City Stockholm
  • Zip/Postal Code 100 05
  • Country Sweden
  • Help design, build and continuously improve the clients online platform.
  • Research, suggest and implement new technology solutions following best practices/standards.
  • Take responsibility for the resiliency and availability of different products.
  • Be a productive member of the team.
  • Highly skilled Agentforce Specialist to design, develop, and optimize AI-powered agents using Salesforce Agentforce.
  • Possess a strong blend of Salesforce expertise, AI and automation knowledge, and business process understanding to deliver intelligent, scalable, and personalized customer and employee experiences.
  • Hands-on experience with Salesforce Service Cloud, Sales Cloud, Flow Builder, and process automation.
  • Experience designing and implementing AI-driven solutions using Agentforce, Einstein AI, or similar conversational AI platforms.
  • Strong understanding of Salesforce integrations, automation frameworks, and enterprise application architecture.
  • Expertise in Salesforce Agentforce, Einstein AI, or comparable AI-powered virtual agent platforms.
  • Strong knowledge of prompt engineering, conversational AI design, Natural Language Processing (NLP), and Generative AI concepts.
  • Experience designing intelligent workflows, automated customer interactions, and AI-assisted business processes.
  • Ability to translate business requirements into scalable AI-powered solutions and user experiences.
  • Hands-on experience with Salesforce Service Cloud, Sales Cloud, Flow Builder, and Process Automation tools.
  • Knowledge of Apex, SOQL, Lightning Web Components (LWC), and Salesforce development best practices is preferred.
  • Experience integrating Salesforce with third-party applications and enterprise systems using REST and SOAP APIs.
  • Strong understanding of Salesforce data modeling, security, sharing models, and governance.
  • Familiarity with AI model integration, automation frameworks, and conversational workflow orchestration.
  • Salesforce certifications in Agentforce, AI, Service Cloud, or Sales Cloud.
  • Experience implementing Generative AI solutions within the Salesforce ecosystem.
  • Knowledge of customer service automation, virtual assistants, and AI-powered employee support solutions.
  • Strong communication, stakeholder management, and problem-solving skills.
  • Experience working in Agile development environments and cross-functional teams.
  • A challenging, innovating environment.
  • Opportunities for learning where needed.

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