About the Role
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<p>This position will be based fully in-office at our headquarters in Stamford, CT. </p>
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<p><strong>About Lockwood</strong>: We are The Lockwood Group™—a healthcare services platform built for today’s complex, fast-moving life sciences landscape. Our organization offers a comprehensive suite of capabilities, bringing best-in-class expertise in medical communications, education, animation and visualization, regulatory and clinical consulting, and market access. Powered by our network of specialized companies — we deliver science-first, insight-driven solutions that help innovators accelerate readiness, engage stakeholders, and drive impact—seamlessly, strategically, and collaboratively. Because our flexible structure provides better work-life balance, we attract the best talent, facilitate their best work, and as a result, are more responsive to our clients, wherever and whenever they do business.<strong> </strong></p>
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<p><strong>Summary</strong>: The Operations Coordinator supports critical operational processes across the organization by ensuring consistency, accuracy, and timely execution of recurring administrative and compliance-driven activities. This role partners closely with Operations, IT, and cross-functional stakeholders to maintain internal systems, documentation, and controls that keep the business running smoothly.</p>
<p>The ideal candidate is detail-oriented, highly organized, and comfortable managing recurring workflows, audits, and process documentation while serving as a reliable operational back-up across teams.</p>
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<p><strong>Key Responsibilities:</strong></p>
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<li>Convert items into reports or Excel outputs and support basic project reporting.</li>
<li>Prepare meeting materials (trackers, summaries, open items), capture notes, and document/action follow‑ups.</li>
<li>Support recurring operational workflows, including audits, compliance tracking, and shared resource coordination.</li>
<li>Maintain operational trackers, logs, documentation, and Integration & Project Management folders.</li>
<li>Prepare monthly corporate survey files, validate data, and update related trackers.</li>
<li>Assist with security and application audits, including tracking remediation actions.</li>
<li>Process purchases in alignment with approval workflows.</li>
<li>Maintain and update SOPs, including version control and approvals.</li>
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<p><strong>Education: </strong>A Bachelor’s Degree is required.</p>
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<p><strong>Professional Skills and Requirements:</strong></p>
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<li>Foundational experience supporting operations or projects through internships, academic work, or early career roles.</li>
<li>Strong organizational skills, attention to detail, and effective time management.</li>
<li>Ability to manage recurring tasks, follow structured processes, and maintain accurate documentation.</li>
<li>Clear written and verbal communication skills with strong learning agility and problem solving ability.</li>
<li>Comfortable using spreadsheets, shared drives, and workflow/task management tools.</li>
<li>Familiarity with Microsoft Office (Excel, Outlook, SharePoint, Teams).</li>
<li>Ability to learn new systems (workflow tools, ticketing systems, low code platforms).</li>
<li>Experience preparing documentation, SOPs, or checklists (preferred).</li>
<li>Interest in operations, process improvement, or project coordination.</li>
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