Senior Manager, Business Training and Assistance Programs

Position Summary The Senior Manager, Business Training and Assistance Programs, will oversee the management, design and oversight of multiple programs designed to serve low and moderate income small business owners in Philadelphia neighborhoods by supporting their ability to plan, start and grow. Essential Functions Manage all aspects, including planning, coordination with other departments, marketing, applications, funding, implementation and outcomes, of the Business Training and Assistance Program (BTAP), the Philadelphia Capital Access Program (PCAP) and the Professional Business Services Program (PBSP).  Assure compliance with all funding sources. Direct a group of lenders (PCAP), Business Support Organizations (BTAP) and Professional Business Services Program (PBSP) to meet the technical assistance needs of low and moderate income business owners: Increase access to capital in underserved neighborhoods of Philadelphia Research and understand effective microenterprise technical assistance methods Manage assigned BTAP, PCAP, PBSP contracts, invoices and reports Convene providers to collaborate and share best practices Assure industries and communities with high needs are served Identify additional resources for small businesses Track outcomes and assess impact Manage other small business resource unit programs as needed Identify and develop new tools to increase access to capital for small businesses Evaluate performance, effectiveness and impact of projects and programs and make appropriate recommendations. General Duties of ONED unit staff: Contributing information and recommendations to strategic plans and reviews for ONED, Department of Commerce, and neighborhood efforts. Preparing and implementing action plans for ONED programs. Resolving problems and determining system improvements. Preparing project presentations and reports using all appropriate software.  Drafting status reports, talking points, statements and other written work product as needed. Other duties as assigned.  Minimal night and weekend work may be required.   Competencies, Knowledge, Skills and Abilities Minimum 5 years' experience managing government funding programs including contracting; experience with Community Development Block Funds is strongly preferred.  Other attributes will include education and/or experience in one or more of the following areas: planning, management of a non-profit agency, banking, community development experience, real estate development, economics, planning, business or public administration.  Knowledge of Community Development Block Grant program, City/State/Federal regulations pertaining to contract preparation, and Uniform Program Management System, are preferred. The principles and practices of contract development, negotiation administration, and control as they relate to economic and community development projects. Legislative and Funding Source rules and regulations and guidelines in the application of commercial and area improvement projects and programs. Verbal, written, and computer communication skills are essential.  Proficiency in Microsoft Suite products. MS Word and Excel are essential.  QuickBase, PowerPoint, and Publisher, Customer Relation Management Software are a plus.  Strong interpersonal skills with demonstrated ability to work with individual across different disciplines. Ability to communicate and/or experience working with ethnically and economically diverse population. Strong time management and organizational skills, including attention to detail and abilities to prioritize tasks and keep multiple tasks moving simultaneously. Knowledge of the principles and practices of contract development, negotiation, administration, and control as they relate to economic and community development projects.  Competency in a language other than English is a plus. Qualifications Completion of a bachelor’s degree program at an accredited college or university with major course work in one of the following areas: economics, business administration, finance, public administration or city planning. Three years of experience in economic development project analysis, planning or monitoring, one year of which shall have been at the full performance level. OR any equivalent combination of education and experience determined to be acceptable by the Deputy Director of Commerce.