/Sr. Contracts Administrator

Sr. Contracts Administrator

Waterloo, Ontario, CANusvia direct
// Job Type
Full Time
// Salary
USD 72,160 - 108,240/year
// Salary Range
72,160–108,240 USD / year
// Posted
1 week ago

About the Role

<p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14pt;"><strong>Hiring Manager:</strong> Gopi Modem</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14pt;"><strong>Talent Acquisition Advisor:</strong> Chitra Menon</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14pt;"><strong>Job Code Level:</strong> LKP3</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14pt;">Refer Your Friends!</span></p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14pt;"><strong>AI-First. Future-Driven. Human-Centered.</strong></span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14pt;">At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.</span></p><p> </p><br><p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">YOUR IMPACT</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Reporting to the Senior Manager, Contracts, the Senior Contracts Administrator plays a key role in supporting the Worldwide Renewals and Sales organization. You’ll provide commercial and contractual expertise for new and renewing License, Support, SaaS, Partner, and OEM agreements, ensuring alignment with OpenText standards. As part of the Support Contracts team, you’ll collaborate across departments to advise on contract terms and drive successful business outcomes. This role requires strong analytical thinking, sound business judgment, and the ability to thrive in a fast-paced, team-oriented environment.</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">WHAT THE ROLE OFFERS</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Analyze complex situations and apply creative problem-solving to deliver results</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Lead resolution of contract-related queries, engaging stakeholders as needed</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Interpret and negotiate contractual clauses with existing and prospective customers</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Review deal structures, pricing, and commercial terms for revenue impact</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Draft and review support and renewal clauses in line with policy and standards</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Adapt priorities to meet evolving business needs</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Contribute to special projects and initiatives to improve contract processes</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Build strong cross-functional relationships to ensure alignment and drive outcomes</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">WHAT YOU NEED TO SUCCEED </span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Bachelor’s degree or diploma in business, contracting, or equivalent experience working with Sales, Renewals, or Procurement</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    3+ years of experience in contract negotiation and deal review, ideally in tech</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Familiarity with a wide range of agreements, including technology and partner contracts</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Strong attention to detail and commitment to accuracy</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Proficiency in Microsoft Office 365</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Excellent written and verbal communication skills</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Experience with international, government, or regulated contracts is a plus</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Ability to thrive in a dynamic, high-energy environment</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">•    Multilingual skills are an asset but not required</span></p><p> </p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">ONE LAST THING</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. </span></p><br><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14.0pt;">OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.</span></p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14.0pt;">If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at <a href="https://help.opentext.com/portal/site/selfservice?customView=newTicket">Ask HR</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.</span></p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14.0pt;"><strong>Compensation:</strong> At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14.0pt;"><strong>Salary Range:</strong> <span style="background-color: white;">$72,160 - $108,240</span>; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><span style="font-size: 14.0pt;"><strong>AI Usage Disclosure:</strong> <em>As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.</em></span></p>

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