Junior Customer Service Advisor

Have you picked up some customer service experience and found you genuinely enjoy speaking with people?
Are you the kind of person who listens properly, stays organised, and loves helping others get things resolved?

We’re hiring a Junior Customer Service Advisor to join a high-energy, people-first team that believes customer service should feel human — not scripted. This is an exciting entry-level opportunity offering a salary of up to £26,000, ideal for someone ready to build real experience, gain valuable exposure and grow within a business that truly invests in its people. From day one, you’ll receive structured training, ongoing mentoring and clear development opportunities to help you build confidence and progress your career in a supportive but ambitious environment.

You’ll be joining a team that moves with purpose, supports one another, and takes real pride in delivering service that stands out.

What You’ll Be Doing

• Speaking with customers over the telephone and via email

• Managing enquiries and providing clear, professional support

• Handling administrative tasks and updating internal systems

• Keeping customer information organised and accurate

• Working collaboratively to ensure every customer interaction is a positive one

The Successful Candidate Will Have:

• Some previous customer service or people-facing experience

• Confidence and professionalism when speaking on the telephone

• Strong organisational skills and the ability to manage admin tasks efficiently

• A customer-focused, detail-orientated mindset

• A proactive attitude and genuine enthusiasm to learn and develop

Alongside a competitive salary of up to £26,000, you’ll benefit from full training, ongoing support, genuine progression opportunities, a comprehensive benefits package and free parking, all within a business that recognises hard work and rewards commitment.

If you’re ready to kick-start your career in customer service and make an impact from day one — apply now.

Elite Staffing Solutions are acting as the employment agency on this vacancy.