Billing and Accounts Receivable Specialist

Cherry Bekaert is seeking a detail‑oriented <b>Billing &amp; Accounts Receivable Specialist</b> with a strong focus on billing accuracy, collections, and accounts receivable reconciliation. The ideal candidate brings excellent customer service skills, strong follow‑through, and hands‑on experience managing end‑to‑end AR processes in a dynamic environment. <hr /><br /> <b>Key Responsibilities</b> <ul> <li>Prepare and issue customer or member billing, ensuring accuracy and timely delivery.</li> <li>Manage collections activities, including follow‑ups, payment reminders, and resolution of overdue accounts.</li> <li>Research and resolve accounts receivable discrepancies and account‑level issues.</li> <li>Assist with payment posting, application of cash, and resolving unapplied or misapplied transactions.</li> <li>Generate and analyze aging reports to support internal reporting and decision‑making.</li> <li>Perform monthly accounts receivable reconciliations to the general ledger.</li> <li>Collaborate with internal teams to streamline processes and support system improvements.</li> <li>Provide exceptional customer service in responding to billing inquiries and resolving account questions.</li> <li>Support additional accounting or AR‑related projects as needed.</li> </ul> <hr /><br /> <b>Qualifications</b> <ul> <li><b>3+ years of experience</b> in billing, collections, or accounts receivable.</li> <li>Strong background in <b>billing and collections</b> with proven ability to resolve complex account issues.</li> <li>Excellent verbal and written communication skills with a customer‑focused mindset.</li> <li>Experience in the <b>nonprofit industry</b> preferred.</li> <li>Proficiency with accounting and CRM platforms; experience with <b>NetSuite</b> and <b>Salesforce</b> is a plus.</li> <li>High level of accuracy, strong analytical skills, and attention to detail.</li> <li>Ability to manage multiple priorities, meet deadlines, and work independently.</li> <li>Strong problem‑solving skills and comfort working in a process‑driven environment.</li> </ul> <div><br />  </div>