ACS- Call Center Telephone Banker- Rio Rancho,, NM

Job Title: ACS- Call Center Telephone Banker Address: Rio Rancho, NM Job Description Assist clients through incoming calls regarding credit and short-term lending needs. Address card servicing and sales opportunities, probing to understand clients' financial goals. Build, deepen, and retain client relationships while managing risks. Create customized solutions for customer inquiries and concerns. Sell banking products, including credit cards and accounts, ensuring client satisfaction. Engage with clients using clear language and build rapport while handling objections. Critical Information Work is office-based with flexibility according to role-specific requirements. Training will begin on Monday, May 4, 2026. Training schedule is Monday-Friday from 9:00 am to 5:30 pm MT. Education/Licenses Needed High School Diploma / GED / Secondary School or equivalent. Benefits: Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.