Dynamics CRM Senior Consultant

Kogo poszukujemy? Hands-on experience with Microsoft Dynamics 365 CRM Strong understanding of end-to-end customer lifecycle and CRM-driven business processes Proven experience in business analysis and functional requirements documentation Knowledge of the Power Platform (Power Apps, Power Automate, Power BI) is a plus Excellent communication skills and the ability to work directly with clients High level of autonomy, ownership, and problem-solving skills Czym będziesz się zajmować? Lead and deliver Microsoft Dynamics 365 CRM implementations for external clients Analyze client business processes (sales, marketing, customer service) and translate needs into effective CRM solutions Configure and customize Dynamics 365 (entities, business rules, workflows, Power Automate) to meet client requirements Manage integrations between Dynamics 365 and third-party systems (ERP, Power Platform, external APIs) Run client workshops, gather requirements, and present proposed solutions Support clients throughout the full project lifecycle, including testing, go-live, and post-implementation support