Customer Service Representative

CTR Group is seeking an Inside Sales Specialist with an established Chemical Distribution Company located in Suffolk, VA.  Pay Rate: $23 per hour with Benefits, somewhat higher for an exceptional candidate. Hours 8am-4:30pm SUMMARY: We are seeking a highly organized and detail-oriented Inside Sales Specialist to support our expanding operations. This role blends customer service with a strong focus on tracking government and municipal bid opportunities, managing deadlines, and maintaining compliance certifications. This is a key operational role that helps ensure we never miss an opportunity and remain competitive in the public sector. As part of a collaborative team, this position will also support sales initiatives and assist with various projects across the organization. Key Responsibilities Identify, track and help prepare bid opportunities from federal, state, and local procurement platforms Maintain a centralized bid tracking system and calendar (deadlines, meetings, award dates) Generate reports on bid activity, pipeline, and outcomes Manage and maintain Small Business and Women-Owned Business certifications (federal, state, and third-party), including renewals and compliance Organize and maintain digital records for bids and certifications Support customer service functions including order coordination and account support Assist the sales team with quotes, follow-ups, and project coordination Provide administrative and operational support on special projects Qualifications 2+ years of experience in administrative support, customer service, or operations Strong organizational and time-management skills High attention to detail and accuracy Ability to manage multiple deadlines in a fast-paced environment Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred: Experience with bid tracking, government contracting, or procurement portals Familiarity with certification programs (WOSB, WBENC, etc.) Experience with CRM or ERP systems (e.g., Microsoft Dynamics 365) What We’re Looking For A highly organized, process-driven individual Someone who takes ownership and follows through A team player willing to support multiple functions A proactive communicator who thrives in a deadline-driven environment. CTR Group has been a leader in its industry for over 30 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information. CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.