R&D Operations Analyst

R&D Operations Analyst HATCI is the North American R&D HQ for Hyundai Motor Group and is growing to support global vehicle and mobility programs.  With locations across Michigan, California, and Georgia we continuously modernize and improve how we operate—increasing our scalable, efficient, and transparent operational practices. To enable this transformation, we are seeking an R&D Operations Analyst to support our Head of Operations in driving process improvement, system deployment, and project management across the R&D organization. WHAT YOU WILL DO Process Improvement & Ways of Working  Assess and document current-state processes across R&D and operational functions  Identify inefficiencies, duplication, and gaps in accountability Design future-state processes aligned with best practices and organizational scale Develop clear process documentation including: Process maps and flowcharts, Standard Work Instructions, (SWIs), Procedures and operating guidelines Own and drive action plans to close process gaps and support adoption Change Facilitation Independently design and facilitate workshops, Kaizen events, process reviews Engage cross-functional stakeholders to drive alignment and ownership Influence outcomes through strong facilitation, storytelling, and data-driven insights Project Management Lead a diverse array of projects, coordinating within HATCI as well as with outside HMG affiliates Define project structure – scoping, organization, building project team, risk management, budget management, project tracking Create project deliverables - reports, procedures, documentation, etc. Executive & Leadership Reporting Create executive-ready materials and updates for senior leadership Translate complex operational topics into clear, concise messaging Prepare recurring operational review content and ad-hoc analyses Support administration of operational KPIs Software & Digital Tool Deployment Support deployment and adoption of modern business tools Assist with tool configuration, governance models, and training materials Act as a bridge between end users, leadership, and IT/system owners Cross-Functional Collaboration Work closely with all HATCI functional groups (e.g. Engineering, Finance, Leadership) Ensure processes and tools support seamless cross-functional operations Navigate cultural, functional, and geographic differences effectively HOW WILL YOU MAKE AN IMPACT Required Skills and Knowledge: Demonstrated experience in: Business process improvement Operational transformation Working within engineering or R&D organizations Bringing an analytical and structured approach to solve ambiguous or loosely-defined problems Additional Requirements: Additional Desired Attributes Previous experience working with or within a Korean company or business culture Fluency in English required; Korean language skills highly desirable Excellent communication and interpersonal skills Proven ability to influence without direct authority Comfortable operating in ambiguity and rapidly changing environments Confident facilitator and presenter; able to motivate and mobilize teams High level of ownership, independence, and professionalism Desired Software & Technical Proficiency Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook, Teams); strong PowerPoint storytelling Power BI and/or Tableau (dashboard creation and interpretation) Jira, monday.com (or similar Work OS / PPM platforms) Confluence, Notion (or similar Knowledge Management platforms) SAP WHAT YOU WILL BRING TO THE ROLE Educational Requirements: Bachelor’s degree in Engineering, Business, or a STEM-related discipline Related Industry Experience Requirements: Minimum 5-10 years of relevant experience Experience in automotive, manufacturing, or R&D environments preferred