Customer / Sales Support Administrator

Customer / Sales Administrator

Our client is looking for a Customer / Sales Administrator to join their team and support on a diverse product range. You'll play a key role in ensuring smooth order processing, helping manage inventory, and providing top-notch sales support to our customers and product managers.

Key Responsibilities:

• Handle telephone enquiries in a courteous, confident, and professional manner.
• Provide administration support across all product groups to facilitate order processing and timely delivery.
• Accurately enter sales orders and assist with quote preparation.
• Support product managers in forecasting and monitoring stock availability.
• Liaise with production, finance, transport, and other departments to manage customer expectations and resolve potential issues.
• Help optimise processes and maintain high levels of customer service.
• Provide technical advice and support, converting enquiries into sales where possible.

If you are looking to build on your experience and join a supportive organisation in a lovely environment, this could be a great opportunity.

Skills and experience required:

• Strong communication and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Ability to work collaboratively across multiple departments.
• A proactive approach to problem-solving and processes
• Excellent customer service skills
• Confident at working in a busy environment
• Team player
• Own transport - essential

Based in Inkberrow, commutable from Pershore, Worcester and surrounding areas

Salary TBA on application plus discretionary 5% annual bonus, good employer pension contributions, life assurance, health cash plan and salary sacrifice scheme after qualifying period.