Export Customer Service Administrator (with German)

Banbury

Ref: 8232CS

A well-established British manufacturer specialising in the design and production of industrial equipment.

Export Customer Service Administrator (with German)
Location: Banbury
Office Based Role
Salary: up to £30,000 per annum
Ref: 8232CS

Main duties: To provide outstanding export customer service and administrative support

The role:
– Act as a first point of contact and respond to customer enquiries in a timely manner
– Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
– Support with export and custom documentation
– Liaise with logistics department to coordinate domestic and international freight
– Ensure customer information is recorded accurately and update on the system when necessary
– Assist with invoicing and general commercial administration

– Previous customer service and administrative experience – Essential
– Fluent in German to business standard – Desirable
– Excellent communication and interpersonal skills
– Dynamic, confident and motivated candidate
– IT literate

Up to £30,000 per annum