About the Role
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Your Mission, Should You Choose to Accept It</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p>
<p><span data-contrast="auto">Food and drinks are at the heart of The Social Hub experience, and you’ll be the one making it all happen. As our F&B Manager, you’ll lead the outlets across restaurant, bar, café, and events, making sure guests leave with stories to tell and reasons to come back. You’ll work side by side with our Head Chef to keep service and kitchen in sync, while building a motivated team that knows how to deliver quality with energy. You’ll also keep a close eye on budgets and performance without losing sight of the guest experience. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">This role is all about balancing creativity, operations, and people leadership. If you’re a coach at heart, a strategist by nature, and thrive on empowering others to shine: This is your playground.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">In Case You </span><span data-ccp-parastyle="heading 3">Don’t</span><span data-ccp-parastyle="heading 3"> Know </span><span data-ccp-parastyle="heading 3">Who</span><span data-ccp-parastyle="heading 3"> We Are</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p>
<p><span data-contrast="auto">Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">What </span><span data-ccp-parastyle="heading 3">You’ll</span><span data-ccp-parastyle="heading 3"> Do</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p>
<ul>
<li><span data-contrast="auto">Lead and inspire outlet managers and supervisors across all F&B venues to deliver smooth, guest-first operations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Work closely with the Head Chef to align service and kitchen teams for seamless coordination.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Maintain top-tier service standards and make sure every outlet hits the mark on quality, consistency, and guest satisfaction.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Engage with guests on the floor, gather feedback, and drive improvements that wow.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Collaborate on innovative menus and beverage programs that align with market trends and brand identity.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Monitor budgets, labor, and P&L performance, then take action to meet and exceed targets.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Develop promotions and activations in partnership with marketing to boost revenue and visibility.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Support and energize team training, development, and performance, building a strong, positive culture.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">What </span><span data-ccp-parastyle="heading 3">You’ll</span><span data-ccp-parastyle="heading 3"> Have</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p>
<ul>
<li><span data-contrast="auto">At least 2 years of experience leading multi-outlet F&B operations in a high-volume setting.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Proven ability to manage restaurant, bar, and event teams with a collaborative, guest-focused approach.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Strong financial acumen; budgeting, cost control, and P&L ownership are second nature to you.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">A passion for hospitality, team development, and creating memorable experiences.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Fluent in English and Dutch; additional languages are a plus.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Emotional intelligence and resilience. You thrive in fast-paced environments with confidence and care.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Experience using digital tools to streamline operations and enhance team performance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What We Offer</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="none">The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like </span><a href="https://movementontheground.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Movement on the Ground</span></span></a><span data-contrast="none"> </span> <br><span data-contrast="none">and the </span><a href="https://tshtalentfoundation.org/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">TSH Talent Foundation</span></span></a><span data-contrast="none"> to create meaningful change </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">The chance to learn and grow in your role with the potential for future growth. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-contrast="none">Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":240,"335559739":240}"> </span></p>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
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