CCTV Operator

We are looking for a detail-oriented CCTV Operator to join our Security Operations Centre. Ideal for someone organised, reliable, and confident working with CCTV systems. You will play a key role in monitoring, reviewing and analysing CCTV footage to support security operations and incident investigations. Key Responsibilities: Monitor live CCTV feeds and review recorded footage to identify incidents or suspicious activity. Capture and log relevant events accurately, ensuring evidence is clearly documented. Prepare investigation packs including CCTV clips, timelines, and supporting information. Record findings in internal reports and maintain accurate documentation. Assist security teams by collecting and organising information before cases are escalated. Maintain confidentiality and handle sensitive information in line with data protection policies. Provide general administrative support to the Security Operations Centre when required. Cover other functions within the Security Operations Centre during periods of absence, which may include occasional night shifts. Person Specification: Highly self-motivated with a proactive approach to tasks. Reliable, trustworthy, and committed to high standards. Methodical and well-organised, with excellent attention to detail. Comfortable reviewing CCTV footage and handling large volumes of information. Able to work independently and collaboratively within a team. Skills & Knowledge: Essential: Exceptional attention to detail. Competent computer and IT skills. Ability to follow processes and instructions accurately. Strong organisational and time management skills. Capable of handling confidential information responsibly. Desirable: Experience working with CCTV or other security systems. Background in retail, administration, or customer-facing environments. Genuine interest in security, compliance, or investigative work. What’s on Offer: Pension scheme Long service awards Employee discounts Cycle to work scheme Position: Permanent, Full-time Hours: 12-hour day shifts on a 4-on, 4-off rota Location: Plymouth, Devon