Shiji Group | Full time
Katowice, Poland | Posted on 07/08/2026
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- Department Name Technical Services
- Function IT & Infrastructure
- Date Opened 07/08/2026
- Job Type Full time
- Industry IT Services
- City Katowice
- State/Province Silesian Voivodeship
- Country Poland
- Zip/Postal Code 40-001
Shiji is a global technology company
dedicated to providing innovative solutions for the hospitality industry,
ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform—the only truly global hotel technology
platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest
engagement, distribution, payments, and data
intelligence solutions for over 91,000 hotels
worldwide, including the largest chains.
The best hotels run on Shiji — day and night.
- Lead and manage a team of IT engineers supporting
global operations across multiple regions.
- Act as a hands-on technical leader - willing to
actively troubleshoot, configure systems, and support critical issues when
needed.
- Ensure high availability, performance, and
security of the company’s IT infrastructure.
- Oversee and participate in the design,
implementation, and maintenance of IT systems (endpoints, servers, cloud
services, and business applications).
- Own incident management processes, including
escalation, root cause analysis, and continuous improvement.
- Drive standardization, automation, and
scalability of IT operations in a growing, dynamic environment.
- Collaborate closely with Security, DevOps, and
business teams to ensure systems meet both operational and compliance
requirements.
- Ensure adherence to security policies, best
practices, and regulatory requirements (e.g. SOC, ISO, GDPR).
- Manage vendors and external partners where
applicable.
- Maintain clear and up-to-date technical
documentation.
- Proven
experience in IT leadership combined with strong hands-on technical
background.
- Ability
and willingness to “roll up sleeves” and directly engage in technical work
when required.
- Experience
working in fast-paced, scaling or startup-like environments.
- Strong
knowledge of Microsoft ecosystem: Active Directory, Azure AD, Microsoft
365.
- Strong
knowledge of Atlassian Stack (Jira, Confluence, Bitbucket)
- Solid
understanding of networking fundamentals (LAN/WAN, VPN, firewalls).
- Experience
with endpoint and device management.
- Scripting
or automation skills (PowerShell, Python).
- Strong
understanding of IT security principles and best practices.
- Experience operating in
distributed, multi-location, international environments.
- Excellent
communication skills and fluent English.
- High
ownership mindset, pragmatism, and attention to detail.
- Experience
with cloud platforms (Azure, AWS).
- Knowledge
of MDM solutions (e.g. Workspace ONE).
- Familiarity
with VoIP systems (Amazon Connect, Zoom, SBC).
- Broader
exposure to security domains (network security, IAM, security
tooling).
- Experience
supporting engineering or software development teams.
→ Group life
insurance,
→ Medicover premium with a dentist,
→ Worksmile cafeteria and 500 points per month to be used in vouchers,
→ English lessons
→ Referral bonus (starting from 6,500 PLN gross, depending on the position)
→ Chill room with table football and PlayStation
→ Glasses subsidy (300 PLN/year for CoE employees)
→ Access to platforms like: OpenUp, Pluralsight nad GoodHabitz
→ Medicover premium with a dentist,
→ Worksmile cafeteria and 500 points per month to be used in vouchers,
→ English lessons
→ Referral bonus (starting from 6,500 PLN gross, depending on the position)
→ Chill room with table football and PlayStation
→ Glasses subsidy (300 PLN/year for CoE employees)
→ Access to platforms like: OpenUp, Pluralsight nad GoodHabitz
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