About the Role
End-User Technology Specialist Remote —United States Our client is expanding its internal technology function and supports a distributed workforce. You will: Resolve end-user technology issues ranging from everyday requests to advanced troubleshooting.Administer employee accounts, application permissions and authentication controls.Prepare and coordinate company equipment for remote employees while keeping inventory information current.Assist with security operations involving suspicious communications, user access and workstation protection.Improve internal procedures and technical documentation as the support function grows. The ideal candidate brings: At least three years of end-user or desktop-support experience.Practical experience supporting both Windows and macOS users.Familiarity with identity, directory or device-management platforms.Strong investigative skills and the ability to communicate technical solutions clearly.