Customer Service Administrator/Scheduler

Job Search » Customer Service Administrator/Scheduler Customer Service Administrator/Scheduler JOB SUMMARY Permanent High Wycombe, Buckinghamshire Posted 1 week ago Salary: £26000.00 - £28000.00 per annum + Benefits REF: BBBH6500 We have a fantastic opportunity for a bright, personable and customer focused Administrator to join our client, a well established company based in High Wycombe. We are looking for someone to be responsible for ensuring that customer orders are processed efficiently and accurately, from initial contact through to delivery and invoicing. This role involves lots of customer interaction, coordination with internal teams and various administration tasks. We require someone for this role with previous experience in scheduling out engineers or contractors. The role is office based, Monday to Friday, £26k – £28k plus excellent benefits including 25 days holiday and private healthcare after probation. Duties include Contacting customers, discussing their requirements and delivery schedules Answering emails and calls from customers Processing orders onto Sage and making sure all details are correct Allocating stock and preparing tickets for the Production Supervisor Generating forecast schedules and project values Raising and sending quotes Arranging fulfilment of replacement orders Skills/Experience Experience in a similar role (scheduling engineers/contractors etc) Excellent verbal and written communication skills Strong attention to detail with great organisational skills Able to problem solve and find solutions quickly/efficiently Strong customer service skills with a positive and proactive approach