About the Role
<span><span><span>Cherry Bekaert is seeking a detail‑oriented <b>Billing & Accounts Receivable Specialist</b> with a strong focus on billing accuracy, collections, and accounts receivable reconciliation. The ideal candidate brings excellent customer service skills, strong follow‑through, and hands‑on experience managing end‑to‑end AR processes in a dynamic environment.</span></span></span>
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<span><span><span><b>Key Responsibilities</b></span></span></span>
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<li><span><span><span><span>Prepare and issue customer or member billing, ensuring accuracy and timely delivery.</span></span></span></span></li>
<li><span><span><span><span>Manage collections activities, including follow‑ups, payment reminders, and resolution of overdue accounts.</span></span></span></span></li>
<li><span><span><span><span>Research and resolve accounts receivable discrepancies and account‑level issues.</span></span></span></span></li>
<li><span><span><span><span>Assist with payment posting, application of cash, and resolving unapplied or misapplied transactions.</span></span></span></span></li>
<li><span><span><span><span>Generate and analyze aging reports to support internal reporting and decision‑making.</span></span></span></span></li>
<li><span><span><span><span>Perform monthly accounts receivable reconciliations to the general ledger.</span></span></span></span></li>
<li><span><span><span><span>Collaborate with internal teams to streamline processes and support system improvements.</span></span></span></span></li>
<li><span><span><span><span>Provide exceptional customer service in responding to billing inquiries and resolving account questions.</span></span></span></span></li>
<li><span><span><span><span>Support additional accounting or AR‑related projects as needed.</span></span></span></span></li>
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<span><span><span><b>Qualifications</b></span></span></span>
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<li><span><span><span><span><b>3+ years of experience</b> in billing, collections, or accounts receivable.</span></span></span></span></li>
<li><span><span><span><span>Strong background in <b>billing and collections</b> with proven ability to resolve complex account issues.</span></span></span></span></li>
<li><span><span><span><span>Excellent verbal and written communication skills with a customer‑focused mindset.</span></span></span></span></li>
<li><span><span><span><span>Experience in the <b>nonprofit industry</b> preferred.</span></span></span></span></li>
<li><span><span><span><span>Proficiency with accounting and CRM platforms; experience with <b>NetSuite</b> and <b>Salesforce</b> is a plus.</span></span></span></span></li>
<li><span><span><span><span>High level of accuracy, strong analytical skills, and attention to detail.</span></span></span></span></li>
<li><span><span><span><span>Ability to manage multiple priorities, meet deadlines, and work independently.</span></span></span></span></li>
<li><span><span><span><span>Strong problem‑solving skills and comfort working in a process‑driven environment.</span></span></span></span></li>
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