Client Services Coordinator (Remote – Rochester, NY Area | Growth Opportunity)

Pittsford, NYRemoteusvia direct

// Job Type

Full Time

// Salary

USD 20 - 25/hour

// Salary Range

20–25 USD / hour

// Posted

1 month ago

// Work Mode

remote

About the Role

Client Services Coordinator (Remote – Rochester, NY Area | Growth Opportunity) Overview: Looking to build a meaningful career where your work truly helps people? This is not your typical customer service role. We are partnering with a local Rochester based organization; a company that steps in during life’s most difficult moments by helping individuals and families secure temporary housing after events like house fires, natural disasters, or major property loss. We’re seeking a motivated, early-career professional who is eager to learn, grow, and make an impact. If you’re driven, organized, and energized by helping others, this role offers a clear path for development and advancement. What You’ll Do: As a Client Services Coordinator, you’ll be the key point of contact for individuals in crisis, helping them navigate temporary housing solutions with empathy and urgency. <ul> <li>Answer inbound calls and support clients who have recently experienced a loss </li> <li>Coordinate hotel and housing placements across the U.S. </li> <li>Communicate with insurance adjusters, hotels, and third-party vendors </li> <li>Track client timelines, extensions, and housing needs </li> <li>Manage documentation and ensure all required information is processed accurately </li> <li>Stay highly organized within a proprietary workflow system</li> </ul> What Makes This Role Unique: <ul> <li>You’ll help people during some of the most stressful times in their lives </li> <li>No two days are the same; fast-paced and purpose-driven work </li> <li>Strong opportunity to grow into more advanced roles over time </li> <li>Collaborative, team-based environment with performance incentives</li> </ul> What We’re Looking For: <ul> <li>Strong communication skills; you must be comfortable on the phone </li> <li>Compassion and emotional intelligence </li> <li>High level of organization and attention to detail </li> <li>Proactive mindset; ability to manage timelines and follow up independently </li> <li>Ability to multitask in a fast-paced environment </li> <li>Tech comfort (CRM systems, basic Word/Excel)</li> </ul> Bonus if you have: <ul> <li>Customer service, hospitality, retail, insurance, property management or call center experience </li> <li>Interest in building a long-term career with growth potential </li> </ul> Schedule (Fixed): <ul> <li>Monday–Thursday: 11:00 AM – 8:00 PM EST </li> <li>Friday: 10:00 AM – 7:00 PM EST</li> </ul> Location: <ul> <li>Fully remote after training </li> <li>Must be based near Rochester, NY (in-person training required in Pittsford area)</li> </ul> Compensation & Benefits: <ul> <li>$20–$25/hour - depending on experience </li> <li>Monthly bonus potential (typically $400–$900) </li> <li>$350/month healthcare contribution </li> <li>401(k) eligibility after 1 year </li> <li>PTO accrual (up to 128 hours annually)</li> </ul> Why This Role: This is an ideal opportunity for someone early in their career who wants to build strong professional skills, grow into leadership, and do work that genuinely matters.

View on Original Source

Interested in this job?

Use our AI to tailor your resume for this Client Services Coordinator (Remote – Rochester, NY Area | Growth Opportunity) position at TES Staffing.