About the Role
Do you feel the desire to join a highly motivated team that aims to create positive and lasting changes in the world?
Our Major Programme Services (MPS) team are looking for an exceptional Communications and Engagement specialist with significant experience working on transformation programmes within the Public Sector. MPS is in high demand and experiencing repeated successes in delivering value and excellence for our clients who are within daily commuting range from home. Due to this success, we are expanding further across the UK.
MPS are client-facing consultants who are part of PA’s core Programme Transformation and Delivery capability Team, PA’s Centre of Excellence for all project, programme, and portfolio capability. We work across public sector, major projects & infrastructure, transport, and defence taking on client-facing roles on long-term assignments.
As a Communications and Engagement Specialist, you will play a pivotal role in delivering and implementing effective communication and engagement strategies that support goals, programmes, and change initiatives within complex transformation programmes. The role will ensure clear, consistent messaging and proactive stakeholder engagement to enable successful organisational change. Your collaborative, human-centric, and value-driven mindset will be crucial in delivering successful outcomes for our clients.
This role offers an exciting opportunity to work in a collaborative and innovative environment, shaping projects that drive meaningful impact.
You will have opportunity to:
Deliver clear and compelling communication strategies to support programme communications, policies, and organisational change initiatives for public sector organisations.
Work closely with the assignment manager to ensure programme communications are aligned with wider strategic communications.
Identify, map, and proactively engage with a range of stakeholders including internal personnel and external partners, to build trust and drive adoption
Deliver multi-channel communication plans and produce clear, compelling, and accurate content, tailored to diverse audiences
Foster behaviour change through messaging, storytelling, and engagement activities.
Work collaboratively within a multidisciplinary team and with stakeholders to prepare the organisation for change and ensure alignment of messaging across all programme activities.
Facilitate workshops and events to inspire individuals and teams as well as deliver usable outputs
Establish mechanisms to capture feedback and sentiment, using insights to refine communications and measure impact
Foster strong long-term client relationships by maintaining regular communication and managing expectations.
Provide mentorship and guidance to junior team members and undertake knowledge transfer activities.
Work with clients who are within daily commuting range from home
Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site.
Qualifications
Experience in delivering communications and engagement within transformation programmes– large scale transformation experience is desirable
Understanding of measurement tools for communication effectiveness and feedback analysis.
Ability to manage complex stakeholder relationships
Exceptional interpersonal and communication skills, both written and verbal, with the ability to present complex information to clients and stakeholders in a clear and concise manner.
Collaborative mindset and ability to work with a diverse range of stakeholders
Analytical mindset with the ability to identify and solve problems, make informed decisions, and manage risks effectively.
Knowledge of government communications protocols.
Must be able to work at pace, to a high standard and usually to very tight deadlines.
Understanding of a human-centric approach to communication and engagement
Prior experience working within Public Sector or similar complex and operationally focused organisations, is desirable but not essential.
Experience working in a consulting environment and/or consortium/blended teams is desirable but not essential.
Communications or public relations qualification (e.g., CIPR, IoIC, PRINCE2 for communications) is desirable but not essential.
Tech Stack
communications strategystakeholder engagementprogram managementcontent creationchange managementaudience analysis