About the Role
A growing healthcare organization in Crown Heights is seeking a compassionate and organized Service Coordinator to join their team. The Service Coordinator will be responsible for managing a caseload, ensuring high-quality care and consistent communication with patients and their families. Responsibilities: Maintain ongoing communication with patients and families to monitor care and provide support. Ensure all required monthly and annual documentation is completed accurately and submitted on time. Coordinate transportation services and manage medical supply orders for patients. Conduct in-person visits on a quarterly basis to assess patient needs and strengthen relationships. Handle and de-escalate concerns or complaints from patients in a professional and empathetic manner. Maintain regular office hours and provide timely follow-ups as needed. Qualifications: Associate’s or Bachelor’s degree required. Previous experience in case management, service coordination, or a healthcare-related role is a plus. Excellent organizational, interpersonal, and problem-solving skills. Proficiency in basic computer programs, including email, data entry, and documentation systems. Ability to work independently while maintaining a strong team-oriented approach. Salary: $60K Location: Brooklyn, NY