Senior Software Engineer - Presales Support Services

The Senior Software Engineer (SSE) role is intended for engineers who demonstrate strong technical ownership, system-level thinking, and expertise in building intelligent, AI-enabled solutions within IFS, supporting internal platforms and evolving technical capabilities. This role goes beyond individual task execution. As an SSE, you are expected to lead the design and delivery of AI-integrated systems, contribute to key architectural decisions, and raise engineering standards by ensuring AI-driven solutions are scalable, reliable, cost-aware, and responsibly implemented. Key Responsibilities Full-Stack & Cloud Engineering Design and develop internal tools and services using React, Node.js, and modern JavaScript/TypeScript. Write, optimize, and maintain PL/SQL / SQL for backend workflows, reporting, and data-heavy use cases. Build and integrate cloud-based solutions using Azure, AWS, or equivalent platforms, following secure and scalable patterns. Design and consume REST APIs, with a strong understanding of IFS projections and integration constraints. AI & Intelligent Capabilities Design and implement AI-powered features such as: LLM-backed assistants or copilots Intelligent automation for internal workflows Natural-language driven demo interactions Apply prompt engineering, orchestration patterns, and grounding techniques when integrating LLMs. Make informed trade-offs around cost, reliability, security, and performance when using AI services. IFS & Enterprise Solution Development Own and implement complex IFS configurations, including Custom Fields, Events, Business Process Automations (BPAs), Projections, and Lobbies. Design solutions with production-readiness in mind, even when built for presales or demo environments. Act as a technical point of contact for complex presales configuration scenarios. Engineering Quality & Ownership Take responsibility for code quality, error handling, performance, and maintainability. Contribute to defining testing strategies, including unit, integration, or functional test coverage where appropriate. Ensure proper technical documentation for solutions owned. Actively participate in and elevate code reviews. Team Contribution & Mentorship Mentor Software Engineers through technical guidance, reviews, and knowledge sharing. Support team-wide improvements in development practices, documentation, and testing discipline. Collaborate closely with presales consultants to translate business scenarios into robust technical implementations. Expectations at Senior Level An SSE is expected to: Work with minimal supervision on complex tasks. Anticipate risks (performance, throttling, scalability, security) early. Proactively suggest technical improvements and refactoring opportunities. Balance speed vs. quality, especially in presales-driven timelines. Demonstrate ownership beyond assigned requests.   Qualifications Required: Bachelor’s degree in Computer Science, Engineering, or a related field. 4+ years of software engineering experience, including time spent on enterprise or large-scale systems. Strong hands-on experience with: React and modern JavaScript/TypeScript Node.js and REST API development PL/SQL or advanced SQL Cloud platforms (Azure, AWS, or equivalent) Practical experience working with AI / LLM-based solutions, including: Prompt engineering Integrating cloud AI services into applications Solid understanding of software design principles and system architecture. Preferred Familiarity with Next Gen Architecture (NGA) concepts, including bounded contexts, event-driven communication, and Kairos-based development. Strong hands-on experience with IFS Cloud configurations. Prior exposure to ERP or enterprise-grade platforms. Experience improving test coverage, CI/CD, or release readiness. Awareness of AI governance, security, or cost-management considerations.