About the Role
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<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Overview</strong></span></p>
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<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As an Associate Cloud Operations Engineer, you will be responsible for working in a team-based environment supporting our customers running workloads in the public cloud. You will work in conjunction with your team to foster heightened customer experience and drive technical innovation in the managed services practice.</span></p>
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<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Your Impact</strong></span></p>
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<p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The essential functions of this position include:</span></p>
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<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support and maintenance of Azure production environments</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">System troubleshooting and problem resolution across various application domains and platforms.</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support of systems for metrics, logging, and monitoring on Azure platform.</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintenance and management of tools for automation of different operational processes.</span></li>
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<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Qualifications</strong></span></p>
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<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience supporting customers deploying workloads in the public cloud</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to troubleshoot complex, interdisciplinary public cloud technical issues</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work in a diverse and geographically dispersed team environment with multiple engineering resources of varying skillsets and responsibilities</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiar with cloud networking constructs such as Expressroute and VNETs</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience working in CI/CD pipelines to include tools such as Azure DevOps</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of operating system administration to include Linux and Windows</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services, Cloud Identity to include Active Directory and Azure Active Directory</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Cloud Security services to include Defender for Cloud, Key Vault, Azure Firewall, Azure WAF</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Kubernetes systems administration</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with application load testing and quality assurance activities</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">1+ years of experience in deploying and supporting complex datacenter and/or public cloud environments</span></li>
<li style="line-height: 1.1; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Entry level public cloud related certification preferred</span></li>
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<p style="margin: 0px; text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Position Specifics</strong></span></p>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The initial base salary range for this position is expected to be between $65,000 and $90,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. <span data-contrast="auto">Details of participation in these benefit plans will be provided if an offer of employment is extended.</span> ePlus Benefits highlights can be viewed <a href="https://www.eplus.com/about-us/careers/eplus-benefits">here</a>.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#IND1</span></p><div class="content-conclusion"><hr>
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<p><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who We Are</strong></span></p>
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<p style="line-height: 1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.</span></p>
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<p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="text-decoration: underline;">Corporate Values</span></strong></span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Respectful communication and cooperation:</strong> We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Teamwork and employee participation:</strong> Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Work/life balance that supports our employees’ varying needs:</strong> We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Embracing communities:</strong> We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.</span></li>
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<p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="text-decoration: underline;">Commitment to Diversity, Inclusion and Belonging</span></strong></span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. </span></li>
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<div style="text-align: center; line-height: 1.1;"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Physical Requirements</strong></span></div>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.</span></li>
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<div style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 8pt; color: rgb(0, 0, 0);"><strong>Notice to Recruiting Agencies:</strong> ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.</span></div></div>