Head of Revenue Operations

The Head of Revenue Operations will join a rapidly scaling global enterprise sales organisation and act as the operational backbone of the go-to-market function. This leader will partner closely with the Chief Revenue Officer to drive sales effectiveness, operational rigour, and predictable growth. You will own the design and optimisation of the sales processes, performance analytics, forecasting cadence, and enablement programmes that empower our sales teams to exceed targets.   This is a hands-on, data-driven role suited to a detail-oriented operator who thrives in a fast-paced environment and has a proven ability to translate insights into execution. How you can make an impact    As the Head of Revenue Operations, you will report to the Chief Revenue Officer, and are responsible for all aspects of sales operations including:   Sales Strategy & Planning Partner with the CRO to design, operationalise, and execute the global sales strategy. Lead annual and quarterly sales planning, including territory design, quota allocation, and capacity modelling. Define and monitor key sales performance metrics, ensuring clear visibility into pipeline health, conversion rates, and attainment. Forecasting & Pipeline Management Own the global forecasting cadence, ensuring accuracy, accountability, and consistency across regions. Analyse deal velocity, win/loss trends, and pipeline coverage to inform business decisions. Partner with Sales Leaders to identify risks and opportunities to the revenue plan. Process Excellence Design and optimise the end-to-end sales process, from lead handoff through to close ensuring operational consistency and compliance. Drive CRM best practice and ensure data integrity across Salesforce and supporting systems. Implement scalable processes, playbooks, and governance that improve sales productivity. Sales Enablement & Effectiveness Partner with sales leadership to design and deliver enablement programmes that improve ramp times, conversion rates, and sales methodology adoption. Manage sales onboarding, ongoing training, and certification initiatives. Drive adoption of tools, methodologies, and performance frameworks to improve execution. Insights & Reporting Build and maintain dashboards and reporting frameworks that provide actionable insights to the CRO and executive team. Use data to identify areas of underperformance and recommend corrective actions. Serve as the subject matter expert for sales metrics, forecasting methodologies, and GTM analytics. Systems & Tooling Own the sales technology stack (Salesforce, Gong, Clari, etc.), ensuring tools are integrated, adopted, and delivering value. What we would like to see from you  Extensive experience in sales operations, commercial operations, or business operations roles within a high-growth enterprise SaaS environment. Proven success in scaling sales processes and supporting revenue growth from ~£25M to £100M+ ARR. Expert in Salesforce and sales analytics tools; strong command of forecasting and pipeline management. Exceptional communication skills able to translate data into clear insights for executive and field teams. A collaborative leader who can influence cross-functionally without direct authority. Highly organised, analytical, and action-oriented who thrives in ambiguity and scales structure as the company grows.