Area Manager Operations and Quality Control

Benefits: Bonus based on performance Company car Paid time off Competitive salary Free uniforms Training & development Job Title: Area Manager – Operations and Quality Control Company:  Office Pride Commercial Cleaning Services Location:  Office Pride Richmond/Sandston Compensation: $55k - $60k base salary plus a performance-based bonus program  (Managers boost their annual earnings by an additional $5,000–$12,000 through a performance-driven structure, combining KPI bonuses—focused on budgets, quality and retention—with commission-based revenue growth. Your results directly drive your earning potential.) Employment Type:  Full-time (Evenings, weekends, early mornings and holidays as required) About the Role We are a growing commercial cleaning company looking for a reliable, hands-on Area Manager with an unyielding work ethic to lead our operations. This is a field-based role—not a desk job—requiring you to actively inspect sites, train staff, and ensure exceptional quality every night. We need a leader who isn't afraid to get their hands dirty to get the job done. This role requires a dedicated professional willing to work a flexible schedule—including evenings, weekends, and early mornings—to meet high-quality standards and workload. Key Responsibilities Team Leadership: Supervise, train, and mentor a diverse team of cleaning professionals across multiple locations. Quality Control: Conduct regular site inspections to ensure all facilities meet or exceed our strict cleanliness standards. Accountability: Manage employee schedules, monitor attendance, and resolve staffing shortages immediately by reallocating personnel or performing cleaning tasks yourself if necessary. Client Relations: Serve as the primary point of contact for property managers to resolve complaints and ensure total customer satisfaction. Operational Efficiency: Monitor inventory levels, maintain equipment, and manage labor budgets to ensure profitable operations. What We’re Looking For Experience: 2–5 years of supervisory experience in janitorial services, hospitality, or facility management. Hands-on Mentality: A willingness to "get in the trenches" and help the team when needed. Problem-Solving: Proven ability to handle emergencies (no-shows, equipment failure) without constant supervision. Attention to Detail: An eagle eye for cleanliness and safety hazards. Requirements: A valid driver's license, reliable transportation, and the ability to pass a comprehensive background check. Benefits Weekly Pay Paid Time Off Paid Holidays Use of Company Vehicle Cell Phone Stipend KPI bonuses Commission’s (upselling services) Christmas Bonus