Senior Key Account Manager

Senior Key Account Manager – NHS Field-Based | UK The Role A strategic Senior Key Account Manager role focused on owning, retaining and growing a portfolio of NHS clients. You’ll manage key relationships across Trusts, ICBs and national bodies, with a clear remit to expand existing accounts through consultative, tech-led selling. This is not new business focused — it’s about deepening partnerships, identifying growth opportunities, and driving long-term value. My client is well regarded within the sector. The customer base is established and with a recent Government mandate within the NHS, this is a unique time to lead this offering. We are offering a compelling package, OTE, car allowance, field based opportunity. Key Responsibilities Own and grow a high-value NHS account base Build relationships with CDIOs, CIOs, IT & Digital leaders Develop and execute strategic account plans Identify upsell, cross-sell and expansion opportunities Navigate NHS procurement frameworks (SBS, CCS, G-Cloud) Manage complex, multi-stakeholder sales cycles Lead QBRs and senior-level conversations Maintain pipeline, forecasting and CRM accuracy What Success Looks Like Consistent account growth and retention Strong senior stakeholder relationships Clear alignment to NHS digital priorities Trusted as a strategic partner, not a supplier Experience Required Proven Key / Strategic Account Management experience Direct NHS or public sector experience (essential) Track record of growing existing accounts Experience selling technology, SaaS or digital solutions Strong understanding of: NHS structure (Trusts, ICBs, national bodies) Procurement frameworks and buying cycles Comfortable with long, complex sales cycles Profile Consultative and commercially sharp Credible at senior NHS stakeholder level Strong planner — able to manage complex accounts Patient, resilient, relationship-led