Office Assistant

Join a stable, community-focused organization seeking a versatile Office Assistant who can comfortably balance detailed back-office work with front desk and customer service responsibilities.

This is a great opportunity for someone who enjoys data entry, spreadsheets, billing support, and keeping information organized, but is also confident answering phones, assisting visitors, and handling a busy office environment. The organization has a primary front desk employee, but this person will provide regular backup and should be comfortable interacting with a wide variety of callers and visitors.

Office Assistant Responsibilities

• Enter and maintain customer, billing, payment, and account information in a specialized database
• Assist with recurring billing processes, payment posting, collections, late notices, and account updates
• Track information and prepare reports using Excel and other internal systems
• Review records and update account information as changes occur
• Respond to billing questions by phone, email, and in person
• Provide backup front desk coverage, including answering phones, greeting visitors, opening mail, and assisting with general office needs
• Prepare correspondence, reports, meeting materials, agendas, and supporting documents
• Organize electronic and paper records to ensure information is accurate and easy to retrieve
• Assist with meeting preparation, room setup, technology, and occasional meeting minutes
• Attend approximately one evening meeting per month
• Support multiple departments with administrative projects as needed

Office Assistant Qualifications

• Previous administrative, front desk, customer service, billing, or data entry experience
• Comfortable working with spreadsheets, numerical information, and high-volume data entry
• Working knowledge of Microsoft Excel and basic office technology
• Professional and confident communication skills, both over the phone and in person
• Strong attention to detail and ability to maintain accurate records
• Able to shift between focused administrative work and customer-facing responsibilities
• Self-assured, adaptable, and comfortable handling unexpected questions or situations
• Billing, collections, cashiering, or payment-processing experience is a plus
• Experience within a public-sector, community-based, or similarly regulated environment is helpful but not required

Schedule

Monday through Friday, generally 8:00 a.m. to 4:30 p.m., plus approximately one evening meeting per month.

Compensation and Benefits

This direct-hire opportunity offers a starting rate up to $24/hr. and a strong benefits package that includes:

• Medical, dental, and vision insurance
• 15 paid holidays
• 15 days of paid time off to start
• Employer-sponsored pension plan
• Supplemental retirement savings option
• $100,000 in employer-paid life insurance
• Longevity pay beginning after five years of service

This role is ideal for someone who enjoys helping people but is equally comfortable spending a significant portion of the day working independently with spreadsheets, billing information, and detailed records.

Apply today for consideration!

 

Not ready to apply yet? Contact a professional recruiter at resume@jfcglobal.com or 717-761-8095 for a confidential conversation about your career goals. With decades of industry experience, JFC Global, the largest locally owned and operated niche recruiting company, has built well-established relationships with hiring managers and HR professionals in our area. JFC Global has received a 9.6 NPS rating from the professionals we work with and pride ourselves on operating with the highest ethics and integrity within the recruiting industry. We look forward to putting our local connections to work for you! Direct W2 only EOE.