Repair Technician

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>Bonus based on performance</li> <li>Company car</li> <li>Competitive salary</li> <li>Free uniforms</li> <li>Opportunity for advancement</li> <li>Paid time off</li> <li>Training & development</li> </ul> </div> <div class="trix-content"> <div> </div><div>Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.<br><br> </div><div><br></div><div>A Day in the Life of a Surface Experts Technician: <a href="https://www.youtube.com/watch?v=vJ0nCFdtqqs">https://www.youtube.com/watch?v=vJ0nCFdtqqs<br></a><br> </div><div><br></div><div> <strong>WE OFFER:<br></strong><br> </div><ul> <li> <strong>Base Salary + Bonus Opportunity</strong>: Performance-based commissions starting on day 1</li> <li> <strong>Great Work/Life Balance:</strong> No required overtime, no nights, no weekends</li> <li> <strong>Time Off:</strong> Paid holidays and vacation </li> <li> <strong>Flexible Work Schedule:</strong> Can accommodate midweek appointments</li> <li> <strong>Paid New Hire Training:</strong> Onboarding includes learning alongside a trained technician</li> <li> <strong>Company Car:</strong> Each technician drives a branded company vehicle for job duties</li> <li> <strong>Tools Included:</strong> All necessary tools and products are provided</li> <li> <strong>Learn a New Trade: </strong>Develop skills in a brand-new emerging trade</li> <li> <strong>Supportive Work Environment:</strong> Team celebrates achievements and collaborates in their approach to problem-solving</li> <li> <strong>Small Business:</strong> Local business with an owner who works alongside the team each day</li> <li> <strong>Mentorship Opportunities:</strong> Ongoing repair training and career development</li> <li> <strong>Dedicated Help Lines:</strong> Technician Support Team on call to assist to questions<br><br> </li> </ul><div><br></div><div><strong>DUTIES:</strong></div><div><br></div><div> <strong>In the Field Daily<br></strong><br> </div><ul> <li>On the jobsite for 4+ customers per day </li> <li>On-site Work Orders, customer service, and follow-ups </li> <li>Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.<br><br> </li> </ul><div> <strong>Customer Service and Communication<br></strong><br> </div><ul> <li>Display world-class customer service for tenants and property management staff</li> <li>Track work progress and notes in our CRM/Dispatch tool</li> <li>Communicate with support team with questions</li> </ul><div><br></div><div> <strong>Follow Repair Process<br></strong><br> </div><ul> <li>Understand and utilize our unique 5-step repair process</li> <li>Employ each tool in your custom tool-kit</li> <li>Problem-solve repairs with creativity<br><br> </li> </ul><div> <strong>QUALIFICATIONS<br></strong><br> </div><ul> <li>Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby. </li> <li>Experience working in facilities maintenance can be a big plus but is not required.</li> <li>An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.<br><br> </li> </ul><div><br></div><div> <strong>ABOUT SURFACE EXPERTS<br></strong><br> </div><div>Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!<br><br> </div><ul> <li>We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.</li> <li>Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship.  We focus on saving our customers time, money and wasted materials that end up in a landfill.</li> <li>Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle.  Our approach is clean and free of odors in less than two hours.<br><br> </li> </ul><div><br></div><div> <strong>VISION<br></strong><br> </div><ul> <li>To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. </li> <li>Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. <br><br> </li> </ul><div><br></div><div> <strong>MISSION<br></strong><br> </div><ul> <li>Our mission is to develop outstanding teams by investing in strong relationships.</li> <li>Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.<br><br> </li> </ul><div><br></div><div> <strong>VALUES<br></strong><br> </div><ul> <li>Serve Others</li> <li>Be a Problem Solver</li> <li>Trust the Process</li> </ul><div><br></div><div> <br><br> </div><div> <br> </div> </div>