Personal Lines Customer Representative

Personal Lines Customer Representative
Pay: $35,000–$50,000 (Depending on Experience)
Hours: Monday–Friday, 8:30am–5:00pm
Direct Placement Opportunity!
Nesco Resource is seeking a full-time Client Services Insurance Representative to join our client's team. This role focuses on supporting current clients and welcoming new customers by providing friendly, accurate, and efficient service.
Responsibilities

• Process customer policy changes, updates, and adjustments.
• Answer incoming claim-related calls and manage proper follow-up.
• Greet all office visitors promptly and courteously.
• Accept and record payments from customers.
• Confirm and update customer contact information during interactions.
• Provide customer service through phone, email, and in-person communication.
• Build and maintain strong client relationships.
• Offer ongoing assistance to clients with insurance-related needs.
• Attend training sessions and continuing education opportunities.
• Assist with policy renewals and retention activities.

• Strong customer service and communication skills.
• Ability to handle multiple tasks with accuracy and attention to detail.
• Comfortable working in a fast-paced office environment.
• Basic computer skills, including data entry and email.
• Willingness to learn insurance products and procedures.
• Positive attitude and professional demeanor.
• Prior office or insurance experience is a plus but not required.

Apply online today or call Natalie at 570-326-1736 for more information!

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.