Cemeteries Administrator

Monday to Thursday 08.30am to 5.00pm Friday 08.30am to 4.30pm £14.35 Weekly Pay Main Purpose Provide clerical and administrative support for the council’s cemeteries and crematorium. Support the service to run cost-effectively and efficiently. Provide front-line, sympathetic customer service for bereavement enquiries, advice, and concerns. Key Responsibilities1) Cemetery & crematorium administration Assist with booking, recording, and processing statutory burial and cremation documentation. Support key-holding duties at site offices (where required). Maintain accurate records and prepare funeral cards for the relevant Cemetery Manager. Respond to enquiries and complaints from: members of the public bereavement industry representatives Provide practical guidance in a tactful, sensitive, and dignified manner. Help members of the public with: choosing/identifying graves memorialisation options and cemetery/crematorium information. Provide support and information to funeral directors regarding burial/cremation arrangements. Accept payments for bereavement services, including: burials memorialisation Maintain accurate information on foundation specifications. Liaise with: cemeteries central office monumental sculptors to ensure procedural and policy requirements for checking headstones and surrounds are met. Administration and development Carry out general administration such as word processing and report writing. Liaise with cemetery site staff. Assist senior colleagues with training/mentoring and support newly appointed staff. Experience Previous administration experience At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively. We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants. #commercialtemp