About the Role
<p><span><strong>What you’ll do:</strong></span></p><ul><li class="MsoNormal"><p><span>Monitor portfolio performance and analyze customer behavior.</span></p></li><li class="MsoNormal"><p><span>Analyse data, identify trends and anomalies and translate data into recommendations.</span></p></li><li class="MsoNormal"><p><span>Optimize customer journeys and onboarding experience.</span></p></li><li class="MsoNormal"><p><span>Support credit card acquisition campaigns and promotions.</span></p></li><li class="MsoNormal"><p><span>Coordinate product communications (CRM, website).</span></p></li><li class="MsoNormal"><p><span>Support product development, testing (UAT), and implementation.</span></p></li><li class="MsoNormal"><p><span>Manage product documentation and ensure product compliance.</span></p></li></ul><p class="MsoNormal"></p><p class="MsoNormal"><span><strong>What we’re looking for:</strong></span></p><ul><li class="MsoNormal"><p><span>Experience in financial services (cards experience is a plus).</span></p></li><li class="MsoNormal"><p><span>Strong analytical and organizational skills.</span></p></li><li class="MsoNormal"><p><span>Understanding of campaigns and product lifecycle.</span></p></li><li class="MsoNormal"><p><span>Attention to detail and good communication skills.</span></p></li><li><p><span>MS Office proficiency.</span></p></li><li><p><span>UAT/testing experience is an advantage.</span></p></li></ul><p></p><p><strong>What we can offer:</strong></p><ul><li><p>Work on impactful credit card products.</p></li><li><p>Gain end-to-end product experience.</p></li><li><p>Stable employment – 93% of people are employed under an employment contract for an indefinite period.</p></li><li><p>Safety – we have been on the Polish market for 29 years.</p></li><li><p>Friendly work environment – we have received the Top Employer award 13 times in a row.</p></li><li><p>Hybrid work – we usually meet in the office twice a week (Dworzec Gdański metro station).</p></li><li><p>Extra 3 days of paid leave – if you use all your leave in a given calendar year.</p></li><li><p>Private medical care with appointment guarantee service (Medicover).</p></li><li><p>Full implementation under the supervision of a mentor, including a package of professional implementation training.</p></li><li><p>Access to the development platform, including e-learning training, podcasts and webinars.</p></li><li><p>Activities supporting development in the organization, e.g. the "Effective Manager" training series for people holding managerial positions.</p></li><li><p>Business telephone (also for private use).</p></li><li><p>Access to the ProviBenefity cafeteria platform, which is supplied with a monthly amount to be used, or subsidies for your Multisport card - you choose from 5 types of cards.</p></li><li><p>Life insurance (UNUM Życie TUiR S.A.) on preferential terms.</p></li><li><p>Christmas benefits and co-financing for the "Holidays under the pear tree" holiday for you and your children.</p></li><li><p>Psychological support for employees, including: care of a psychologist (including children's), psychotherapist, dietician, coaching.</p></li></ul>