ISG Analyst 1, 2, or 3

About Us: At the forefront of medical discovery as it relates to understanding the causes of obesity, diabetes, cardiovascular disease, cancer and dementia, Pennington Biomedical Research Center is a campus of Louisiana State University and conducts basic, clinical and population research. The Center includes Basic Science, Clinical Research, and Population and Public Health, enabling both focused research and translational science. Research at Pennington Biomedical is supported broadly by multiple NIH Research Centers, and includes approximately 65 faculty and 20 postdoctoral fellows who comprise a network of 44 laboratories and 13 highly specialized core service facilities. Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana. All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Job Posting Title: ISG Analyst 1, 2, or 3 Position Type: Professional / Unclassified Department: LSUPBRC Admin - Computing Services (David Eugene Alexander (00005088)) Work Location: LSU - Pennington Biomedical Pay Grade: Professional Job Description: Pennington Biomedical Research Center, a world-renowned academic research institute of Louisiana State University, is seeking an ISG Analyst 1, 2, or 3 in Computing Services. This ISG Analyst 1, 2, or 3 will work with a small team of IT professionals to manage, configure, support and design enterprise infrastructure systems and services. The ideal candidate possesses strong technical and communication skills, can manage multiple priorities, and works effectively in a fast-paced, collaborative environment. Major Responsibilities Configure and maintain server operating systems (primarily MS Windows Server) and related applications and services. Configure, install, and maintain server and network hardware, included related power and cabling infrastructure. Monitor device and network service availability and performance., analyze logs, diagnose and resolve outages and impairments. Configure and manage virtualization environment and enterprise network storage. Administrative responsibility for enterprise tape backup environment. Perform backups, regularly test restore operations, rotate tapes, and maintain backup targets. Assist in backup-related hardware and software installation and upgrades. Assist with hardware and software procurement. Recommend, evaluate, and help to develop specifications and solutions. Function as tier 2 support escalation path for cases referred and managed by Help Desk. Required Qualifications - ISG Analyst 1 or 2 Bachelor's degree in Computer Science or related field.* IT Analyst 2 requires three (3) years of experience in an IT related position. Extensive experience in the Microsoft Windows ecosystem, including many of the following: Windows Server, Windows 7/10, Active Directory, Group Policy, DNS, DHCP, NPS, IIS, SCCM, WSUS, RDS, CIFS. Significant experience working with Server and Network hardware in a data center environment and related power/copper/fiber infrastructure management. Proficiency in system design, database management, and enterprise software. Effective communication skills for working with both technical and non-technical stakeholders. Familiarity with project management and agile methodologies. Required Qualifications - ISG Analyst 3 Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field.* Minimum of five (5) years of professional experience in information systems, business systems analysis, application support, healthcare systems, data analytics, or related technical support environments. Experience analyzing, implementing, troubleshooting, and supporting enterprise applications or information systems. Ability to gather business requirements, evaluate workflows, and recommend system improvements or technical solutions. Knowledge of system integration, database concepts, reporting tools, and software lifecycle management. Experience working with end users to provide training, technical support, issue resolution, and system optimization. Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities and projects simultaneously. Excellent written and verbal communication skills with the ability to collaborate across departments and communicate technical information to non-technical users. Experience with project coordination, testing, documentation, and change management processes preferred. Preferred Qualifications Experience in one or more of the following: Commvault Simpana or other enterprise tape backup environment, network security, router, firewall, and switch administration (especially Cisco and Juniper), Linux/LAMP administration, Office 365 administration, phone systems (PBX), remote desktop environments, Enterprise Network Storage (especially NetApp CDOT or Nimble), 802.11 Wireless/WiFi *Pennington Biomedical is committed to creating an inclusive space where our employees feel valued for their skills and uniqueness. If a candidate does not meet the minimum qualifications as listed, but has significant experience within the major job responsibilities, we welcome their application. Pennington Biomedical Research Center seeks to recruit a highly productive workforce with a broad range of backgrounds and perspectives and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor. Additional Job Description: This position is not eligible for remote work. Competencies: None Special Instructions: Interested candidates should include a resume and a list of three (3) professional references to the online application. Professional references should be the name, title, company, and contact information from past employers. Professional references should include current or previous supervisors and/or coworkers. Personal references should not be considered for the reference check process. We will respect the request that we not contact a current employer. However, we will need to contact a prior supervisor if such a request is made. A letter of application/cover letter is recommended but not required. Official transcripts are required prior to hire and are not required at the time of application. Posting Date: May 27, 2026 Closing Date (Open Until Filled if No Date Specified): May 27, 2026 Additional Position Information: Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana. For more information, visit PBRC. Questions regarding career opportunities at Pennington Biomedical should be sent to hrm@pbrc.edu. Background Check - An offer of employment is contingent on a satisfactory pre-employment background check. Benefits - Pennington Biomedical Research Center offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement. Essential Position (Y/N): Pennington Biomedical Research Center/LSU is an Equal Opportunity Employer. Contact Information: Questions or concerns can be directed to PBRC Human Resources at 225-763-2776 or hrm@pbrc.edu. LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.