MOJ HMCTS - Administrative Officer AO - Band E

Administrative Officer (AO) - Band E
Location: Newcastle Upon Tyne
Pay: £12.86 per hour
Type: Temporary, 12 months (with high likelihood of extension) - 37 hours/week

Our Client, a reputable government department, is hiring for a dedicated Administrative Officer to join their team at Newcastle Employment Tribunal. This is a fantastic opportunity to contribute to the smooth operation of the justice system while developing your skills within a supportive environment.

What you'll be doing:
* Preparing papers, files, and court documents for hearings and meetings
* Managing records and data input on in-house systems
* Assisting with civil and family court clerking, ensuring all materials are ready and accurate
* Supporting court users and handling enquiries face-to-face, via phone, or in writing
* Scheduling and coordinating court activities, including serving documents and collecting fines
* Checking and verifying documents, accounts, and casework to ensure compliance and accuracy
* Producing basic reports and statistical analysis
* Communicating effectively with judiciary, legal professionals, and external agencies
* Contributing to team meetings and small projects, with flexibility to undertake ad hoc duties

What you'll bring:
* Minimum of five GCSEs (A-C) or equivalent, or NVQ Business Administration Level II
* Good computer skills suitable for administrative tasks
* Strong customer service skills with a professional, helpful approach
* Ability to work as part of a team and independently, managing your own time
* Flexibility to work across different office locations as needed
* A proactive attitude and willingness to learn and improve processes

Join us and be part of a team committed to delivering high standards of service within the justice system. If you are organised, communicative, and eager to make a difference, we want to hear from you!

Apply now to start your journey in a vital role supporting the courts and tribunals.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.