About the Role
Counter Customer Service Representative Full-Time | Hands-On + Customer-Facing | Growth Opportunity This position blends customer interaction, problem-solving, and physical activity—perfect for someone who enjoys variety and being part of a hardworking, team-first environment. We’re partnering with a well-established HVAC supply company that keeps contractors and businesses running. In this role, you’ll be the go-to person at the counter—helping customers find the right parts, keeping inventory moving, and making sure every order is accurate and on time. Hours: Monday - Friday 8AM - 5PM Pay range: $15 - $17/Hour What You'll Be Doing Greet customers professionally and provide knowledgeable, friendly service Answer phones and assist with product inquiries, orders, and problem-solving Process orders, invoicing, returns, credits, and product lookups using computer systems Suggest additional or substitute products to meet customer needs Load/unload trucks and assist customers with materials using proper equipment Receive, stock, and organize inventory in the warehouse Maintain a clean, safe, and organized workspace (inside and out) Assist with occasional deliveries as needed Participate in after-hours emergency call rotation Follow through on customer requests and commitments Abilities Needed Customer-focused with strong communication skills Comfortable working both at a sales counter and in a warehouse environment Ability to lift up to 50 lbs. and stay active throughout the day Detail-oriented with basic computer skills (invoicing, order entry, etc.) Team player who can take direction and work under pressure Forklift experience (or willingness to learn) Dependable with strong attendance and work ethic Willingness to learn product lines and grow industry knowledge Desired Experience Experience in counter sales and customer service (retail) Familiarity with heating, air conditioning, and refrigeration systems is a big plus, but not required Exposure to vendor catalogs, product cross-referencing, or technical specs Apply Today!!! #2387OXNC