Senior Content Strategist/Designer (UX/AI)

Role: Senior Content Strategist / Designer UX, Product & AI Content Systems
Location: Hybrid (2 days per week in central London)
Duration: 3-month contract Initially
Inside IR35

About the role

We're looking for a Senior Content Strategist / Designer to join our well established fintech client in London; this contract is for an initial 3 months and is inside IR35 with a hybrid working pattern. This role is seeking expertise in UX, Product & AI Content Systems.

A key part of this role is ensuring that their system works for both people and AI - enabling designers to confidently generate high-quality, on-brand content at scale. This is a hands-on, high-impact opportunity to shape how content is created across a product used by millions.

What you'll do

• Audit existing product content to identify strengths and gaps against our brand voice
• Rewrite a small number of high-impact user journeys to set a clear quality benchmark
• Turn these examples into simple, practical rules, patterns, and frameworks
• Create the foundations of a scalable UX content system for day-to-day use
• Develop guidance that works for both humans and AI, including templates, constraints, and prompts
• Collaborate closely with Product Design, Design Systems, and UX Writing to embed new ways of working

What we're looking for

• Strong experience in content design or UX writing for digital products
• A sharp eye for quality and a clear perspective on what "good" looks like
• Proven ability to translate brand voice into effective product content
• Comfortable working from ambiguity and building structure from scratch
• Confidence collaborating with design teams and influencing direction
• Hands-on experience using AI in content workflows, with an understanding of how to shape prompts, rules, and outputs to ensure consistency and quality

What success looks like after 3 months

• A clear step change in the quality and consistency of product content
• A set of exemplar journeys demonstrating best-in-class content design
• Simple, practical content rules and patterns that teams can apply independently
• A strong foundation for AI-assisted content creation across the product

If the above details appeal to you, PLEASE APPLY now to be considered.

PLEASE NOTE - Head Resourcing do not use AI to review, filter or screen CVs.

Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process