SENIOR CUSTOMER ANALYST

Senior Customer Analyst

London / £60000 - £75000 annum

INFO

SALARY:

£60000 - £75000

LOCATION

London

Permanent

Senior Customer Analyst

London Hybrid (3 days office) | Up to £75,000 + Benefits

A fast-growing, PE-backed consumer business is looking for a commercially minded Senior Customer Analytics Analyst to join its expanding data function. Following significant investment in digital and data transformation, the business has built a high-performing analytics team that plays a central role in driving commercial growth and customer strategy.

This is a hands-on role focused on customer insight and behavioural analytics, working closely with senior stakeholders across Marketing, Commercial, Finance, and Technology.

Key Responsibilities

• Customer segmentation and behavioural analysis

• Churn, retention, loyalty, and CLTV analytics

• Marketing and campaign performance analysis

• Identifying customer trends, risks, and growth opportunities

• Delivering actionable insights to influence strategic decisions

• Working with large, complex datasets across multiple sources

Requirements

• Strong SQL skills

• Python and/or R experience preferred

• Experience in customer analytics within telecoms, subscription, or consumer businesses

• Strong understanding of churn, retention, loyalty, and customer behaviour

• Strong stakeholder engagement and communication skills

• Commercially focused with the ability to turn insight into action

Additional Information

• Hybrid working model (3 days per week in office)

• Central London office location

• Up to £75,000 + benefits

• High-growth environment with continued investment in analytics and data

• Opportunity to work on strategic, insight-led projects with senior visibility

Ideal for someone proactive, curious, and passionate about using customer data to drive commercial impact. Find out more and apply via the link below!

CONTACT

Jordan Victor

Senior Recruitment Consultant

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Senior Customer Analyst

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+ Advanced Analytics & Marketing Insights

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To Apply for this Job Click HereSenior Customer Analyst

London Hybrid (3 days office) | Up to £75,000 + Benefits

A fast-growing, PE-backed consumer business is looking for a commercially minded Senior Customer Analytics Analyst to join its expanding data function. Following significant investment in digital and data transformation, the business has built a high-performing analytics team that plays a central role in driving commercial growth and customer strategy.

This is a hands-on role focused on customer insight and behavioural analytics, working closely with senior stakeholders across Marketing, Commercial, Finance, and Technology.

Key Responsibilities

• Customer segmentation and behavioural analysis

• Churn, retention, loyalty, and CLTV analytics

• Marketing and campaign performance analysis

• Identifying customer trends, risks, and growth opportunities

• Delivering actionable insights to influence strategic decisions

• Working with large, complex datasets across multiple sources

Requirements

• Strong SQL skills

• Python and/or R experience preferred

• Experience in customer analytics within telecoms, subscription, or consumer businesses

• Strong understanding of churn, retention, loyalty, and customer behaviour

• Strong stakeholder engagement and communication skills

• Commercially focused with the ability to turn insight into action

Additional Information

• Hybrid working model (3 days per week in office)

• Central London office location

• Up to £75,000 + benefits

• High-growth environment with continued investment in analytics and data

• Opportunity to work on strategic, insight-led projects with senior visibility

Ideal for someone proactive, curious, and passionate about using customer data to drive commercial impact. Find out more and apply via the link below!

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