SailPoint Operations Engineer Contract Rate: DOE (Dependant on Experience)
Location: Remote / Hybrid
Duration: 6 months initially
About the Role Exalto Consulting are working with a client on a large-scale enterprise identity and access management programme and are looking to bring in an experienced SailPoint Operations Engineer.
This is a hands-on operational role focused on supporting and maintaining a complex SailPoint identity governance environment. You will play a key role in ensuring the stability, security, and performance of identity lifecycle and access management services across the organisation.
Working within a matrix organisation, you’ll collaborate with infrastructure, security, application, and support teams to manage daily SailPoint operations, troubleshoot identity and provisioning issues, and support ongoing operational improvements.
Key Responsibilities - Manage daily operations of the SailPoint environment
- Support identity lifecycle management processes
- Handle user provisioning and deprovisioning
- Manage access requests, approvals, and role assignments
- Troubleshoot provisioning failures and access-related issues
- Monitor application integrations and reconciliation processes
- Perform routine health checks, monitoring, and maintenance
- Support compliance, audit, and security requirements
- Assist with onboarding applications into SailPoint
- Document workflows, operational procedures, and support activities
- Work effectively in a matrix organisation with cross-functional teams
- Support incident, problem, change, and capacity management processes
What You’ll Bring - Strong experience in SailPoint administration and operations
- Strong understanding of identity and access management (IAM) concepts
- Experience with user provisioning and deprovisioning
- Understanding of access requests, role management, and certifications
- Experience troubleshooting provisioning and connector issues
- Familiarity with application integration and reconciliation
- Experience working within ITIL-based support environments and ITSM tools
- Strong troubleshooting, communication, and stakeholder management skills
- Ability to work effectively within a matrix organisation
If this sounds relevant, we’d be happy to share more context and discuss whether it could be a good fit.