Housing Advisor

Housing Advisor<br><strong>Location:</strong> South East London<br><strong>Rate:</strong> £30.67 per hour (Umbrella)<br><strong>Hours:</strong> Full-time<br><strong>Working Pattern:</strong> 3 days per week in office<br><strong>Contract:</strong> 3-month ongoing contract (Urgent – may close quickly)#<br><br>About the RoleWe are currently recruiting for an experienced Housing Advisor to join a busy housing service within the Council. This is an urgent requirement and the role may close at short notice.<br>The successful candidate will provide frontline housing advice and support to residents, helping to assess housing needs and deliver effective solutions in line with housing legislation and council policies.<br><br>Key Responsibilities<ul><li>Provide accurate and timely housing advice to residents</li><li>Assess housing needs and support customers with housing options</li><li>Manage a varied caseload of housing enquiries</li><li>Work closely with internal teams and external partner agencies</li><li>Maintain accurate case notes and update housing systems</li><li>Support vulnerable residents and signpost to relevant services</li><li>Ensure all advice and decisions are compliant with housing legislation and policy</li><li>Handle complex and sensitive customer enquiries in a professional manner</li></ul>About You We are looking for someone with:<br><ul><li>Previous experience in a Housing Advisor, Housing Officer or similar role</li><li>Strong understanding of housing legislation and housing options</li><li>Experience working in a local authority or housing environment</li><li>Excellent communication and customer service skills</li><li>Ability to manage a busy workload and prioritise effectively</li><li>Strong IT and case management system skills</li><li>A calm, professional approach when dealing with vulnerable clients</li></ul><br>If you are an experienced Housing professional and available immediately or at short notice, we would like to hear from you.