About the Role
As a Branch Sales Associate you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.
You Will:
Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
Look for ways to maximize sales opportunities and encourage customer loyalty
Adapt communication style to differing audiences in email, over phone, or in person
Pick, prepare, and stage will call orders/shipping product
Prepare customer backorders and put away other stock received
Help with merchandising and perform showroom replenishment
Perform inventory counts
Learn and easily navigate through different computer systems for customer-facing and warehouse activities
Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
Agree to safety guidelines and comply with all process standards including wearing personal protective equipment
You Have:
Will safely lift up to 50 pounds unassisted and heavier loads with assistance
Learn and operate powered industrial equipment