About the Role
As Sales Development Team Lead, you will be managing the team responsible for client research, outbound prospecting, and lead nurturing, as a shared service to our sector-aligned commercial teams. You will be coaching and mentoring early career, sales-focused individuals, guiding their professional development towards more senior sales roles across the organisation. You will drive standards and innovative approaches to client insight generation, personalised outreach to qualified targets, and collaboration with our commercial teams, marketing, and consultants.
In this role, you will be responsible for data quality within CRM systems and reporting on the activities of your team by way of maintaining up-to-date records. Weekly and monthly reporting will be part of data management and sharing insights with the commercial teams. You will foster a culture of continuous improvement, constantly seeking routes to improved efficacy and efficiency.
This role reports to the Chief Growth Officer.
Key Responsibilities
Sales Development
Client research approach and quality
Preliminary lead qualification
Outbound prospecting approach and activity
Lead nurturing approach and activity
Market presence amplification
Leadership
Managing the activity and performance of the Sales Development team
Coaching and mentoring Sales Development team in day-to-day approach and activity
Guiding professional development of individuals in Sales Development team
Collaboration
Align sales development approach and activity to sector strategies, messaging, marketing, and business development efforts
Support development of sector strategies
Work with sector teams to transfer qualified leads
Administrative
Maintaining high-quality lead and prospecting data and records in CRM
Tracking team’s performance and success
Monitoring efficacy of tooling and other investments, proposing improvements
Communication
Translating sector propositions, messaging, and collateral into effective outbound prospecting
Regular reporting on team’s activity, efficiency, efficacy, and success
Tech Stack
sales developmentteam leadershipCRMlead qualificationteam managementmentoringdata managementreporting