HOUSE MANAGER – LUXURY 5 STAR HOTEL

We are delighted to be supporting one of the UK’s most prestigious luxury hotels in their search for an exceptional House Manager. Nestled in the beautiful Surrey countryside, this role is perfect for a hospitality professional with a meticulous eye for detail, a passion for service excellence, and the ability to create unforgettable guest experiences from arrival to departure. You’ll need to have experience in a similar role within a luxury hospitality environment, with an in-depth understanding of LQA and Forbes standards, and your own mode of transport due to the hotel’s location. You’ll be wondering what’s in it for you as the House Manager… Up to £55,000 per annum + a 15% bonus and £2,000 service charge 28 days annual leave Discounts on retail, gym memberships, cinema tickets and many more with the Hospitality Rewards App Competitive pension scheme Life Insurance Excellent opportunities for growth and progression Recognised qualifications and development opportunities Discounts on F&B Meals on duty Responsibilities as the House Manager… Overseeing all aspects of the Front of House operation, ensuring seamless service at every touchpoint Managing the full guest journey, from pre-arrival arrangements to post-departure follow-up Driving guest satisfaction through meticulous attention to detail and personalised touches Leading and inspiring your team to deliver the highest standards in line with LQA and Forbes expectations Coordinating with other departments to ensure smooth day-to-day operations and the delivery of luxury amenities This is a truly exceptional opportunity for a service-driven House Manager to join one of the most luxurious hotels in the UK, where guest experience is at the heart of everything they do.