About the Role
<strong>HGV Sales Executive</strong><br><br><strong>About Us</strong><br><br>A leading business within the commercial vehicle sector, are seeking an enthusiastic and driven HGV Sales Executive to join their team in Stoke-on-Trent, priding themselves on delivering exceptional customer service, operational efficiency, and industry expertise.<br><br>This is an excellent opportunity for an experienced sales professional with a strong background in commercial vehicles who is looking to build a long-term career in exports, logistics, and vehicle sales. In return, we offer comprehensive training, ongoing support, and genuine opportunities for career development.<br><br><strong>The Role</strong><br><br>As an HGV Sales Executive, you will play a key role in managing customer relationships and supporting the sales process from initial enquiry through to after-sales care. You will be the face of the business, providing a professional and responsive service to customers both on-site and remotely.<br><br><strong>Why Join them?</strong><br><br>Join a growing business where your knowledge, initiative, and sales ability will be recognised and rewarded. We offer a supportive environment, ongoing development opportunities, and the chance to build a successful long-term career within the commercial vehicle industry.<br><br> <br><br><strong>Key Responsibilities</strong><br><br><ul><li>Demonstrate and showcase commercial vehicles to prospective customers.<br><br></li><ul><li>Welcome and assist customers visiting the site.<br><br></li><li>Communicate effectively with customers via telephone, email, WhatsApp, and face-to-face meetings.<br><br></li><li>Follow up sales enquiries to maximise conversion opportunities.<br><br></li><li>Provide exceptional after-sales support to maintain customer satisfaction.<br><br></li><li>Coordinate with the in-house valeting team to ensure vehicles are prepared and presented to a high standard.<br><br></li><li>Create tailored WhatsApp video presentations to meet individual customer requirements.<br><br></li><li>Support the sales team with general enquiries and day-to-day sales activities.<br><br></li></ul></ul><strong>About You</strong><br><br>We are looking for a motivated, adaptable, and customer-focused individual who thrives in a fast-paced environment. The successful candidate will be hands-on, highly organised, and able to manage multiple priorities effectively.<br><br><strong>Essential Requirements</strong><br><br><ul><li>Previous sales experience, ideally within HGV.<br><br></li><ul><li>Valid HGV driving licence.<br><br></li><li>Strong knowledge and experience of HGV/commercial vehicles.<br><br></li><li>Ability to work efficiently in a busy environment and manage multiple tasks simultaneously.<br><br></li><li>Confidence in handling a high volume of customer enquiries, including 100+ WhatsApp enquiries per day.<br><br></li><li>Proactive and hands-on approach to work.<br><br></li><li>Excellent communication and customer service skills.<br><br></li></ul></ul><strong>Desirable</strong><br><br><ul><li>Basic mechanical knowledge of commercial vehicles.<br><br></li></ul><strong>Working Environment</strong><br><br>This is primarily an office-based role; however, it will also involve working across a 15-acre vehicle yard, including vehicle access, inspections, and demonstrations.<br><br><strong>Hours</strong><br><br><ul><li>Monday to Friday: 8:00am to 5:30pm<br><br></li><ul><li>Weekend rota required for responding to customer enquiries<br><br></li></ul></ul><strong>Salary & Benefits</strong><br><br><ul><li>Basic salary: £30,000 per annum<br><br></li><ul><li>Uncapped commission structure with realistic earnings up to £60,000+<br><br></li><li>Company pension<br><br></li><li>On-site parking<br><br></li></ul></ul>