About the Role
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Ocean Freight Forwarding Coordinator</strong></p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Location:</strong> Wednesbury<br /><strong>Salary:</strong> Up to £37,000 per annum<br /><strong>Job Type:</strong> Permanent, Full-time<br /><strong>Hours:</strong> Monday to Friday, 08:30 to 17:00<br /><strong>Benefits:</strong> Private healthcare, monthly bonus scheme, 20 days holiday plus bank holidays</p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">We are recruiting for an experienced <strong>Ocean Freight Forwarding Coordinator</strong> to join a well-established freight forwarding business based in <strong>Wednesbury</strong>.</p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">This is a fantastic opportunity for someone with strong ocean freight experience who is confident managing import bookings, liaising with overseas agents and co-loaders, and keeping customers updated throughout the full shipment process.</p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">The role would suit an experienced Freight Forwarder, Ocean Freight Operator, Import Coordinator, Sea Freight Coordinator or Freight Operations Coordinator looking for a permanent role with a competitive salary and additional benefits.</p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Package</strong></p>
<ul style="margin-top: 0cm;margin-bottom: 0cm" type="disc">
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Salary up to £37,000 per annum</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Monthly bonus scheme after successful completion of 6-month probation</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Bonus scheme</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Private healthcare</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Monday to Friday working hours</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">08:30 to 17:00</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">20 days holiday plus bank holidays</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Permanent full-time position</li>
</ul>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>The Role</strong></p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">As an Ocean Freight Forwarding Coordinator, you will be responsible for managing ocean freight import bookings from start to finish. You will work closely with customers, suppliers, overseas agents, co-loaders and customs clearance agents to ensure shipments are handled accurately and efficiently.</p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">You will be joining a busy operations team, so strong organisation, attention to detail and the ability to work under pressure are essential.</p>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Key Responsibilities</strong></p>
<ul style="margin-top: 0cm;margin-bottom: 0cm" type="disc">
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Receive, process and manage ocean freight import bookings within agreed timeframes</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Handle FCL and LCL import shipments</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Liaise with co-loaders and overseas agents to arrange shipments</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Enter new bookings accurately onto the company system, BoxTop</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Send booking confirmations to suppliers and clients</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Track shipments and monitor import ETAs</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Keep customers updated throughout the full shipment process</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Identify and resolve issues, including vessel delays and potential shipment problems</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Source alternative options where required</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Manage cross-trade bookings when needed</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Send customs clearance templates to the import clearance agent before UK arrival</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Ensure customs clearance is arranged correctly on behalf of the company</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Close jobs once completed to customer satisfaction</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Maintain accurate data and ensure all information is entered within required timescales</li>
</ul>
<p style="margin: 0cm 0cm 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif"><strong>Requirements</strong></p>
<ul style="margin-top: 0cm;margin-bottom: 0cm" type="disc">
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Minimum 2 years’ experience within freight forwarding</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Ocean freight experience is essential</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Good knowledge of FCL and LCL shipments</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Import operations experience would be highly beneficial</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Experience using BoxTop would be advantageous</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Strong verbal and written communication skills</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Excellent customer service skills</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Good problem-solving and negotiation skills</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Strong planning and organisational ability</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">High level of attention to detail</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Able to work well in a fast-paced environment</li>
<li style="margin-top: 0cm;margin-right: 0cm;margin-bottom: 8pt;line-height: 107%;font-size: 11pt;font-family: Aptos, sans-serif">Confident working independently and as part of a team</li>
</ul>
<p>WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.</p>
<p>WR is acting as an Employment Agency in relation to this vacancy.</p>
<p><img src="https://counter.adcourier.com/amFja2wuNDI1NjIuMTMwMzFAd2hpdGVyZWNydWl0bWVudC5hcGxpdHJhay5jb20.gif"></p>