Guest Services Associate

AdministrativeGuest Services AssociateAJ and T Hotels and Tourism

California, United States
Full-time, Mid-Senior Level
Remote: No

Full-time, Mid-Senior Level

Remote: No

Company Description

Jobs for Humanity is partnering with AJ and T Hotels and Tourism to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: AJ and T Hotels and Tourism

Company Name: AJ and T Hotels and Tourism

Job Description

Join our hospitality team in California to provide welcoming, high-quality guest service while helping maintain smooth daily operations, cleanliness standards, and consistent service delivery that supports overall customer satisfaction.

Job Purpose

The Hospitality Team Member ensures guests receive timely, professional support and that daily operational tasks—cleanliness, room readiness, and service readiness—are completed according to SOPs to meet daily targets and customer satisfaction goals.

Job Duties and Responsibilities

• customer-focused communication
• time management
• cleaning/checklist procedures
• follow SOPs
• problem-solving
• point-of-sale (POS) systems
• reservation or booking systems
• basic cash handling
• teamwork
• professionalism and attention to detail
• microsoft office or scheduling tools

Job Qualifications

Required Qualifications

• customer-focused communication
• time management
• cleaning/checklist procedures
• follow SOPs
• point-of-sale (POS) systems
• reservation or booking systems
• basic cash handling
• problem-solving
• teamwork
• professionalism and attention to detail