A-Line Staffing is now hiring Utility Services Care Coordinators (Energy Assistance Program) in Detroit, Michigan 48202. The Utility Services Care Coordinator would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this Utility Services Care Coordinator position, please email your resume to LKOPASZ@ALINESTAFFING.com
Utility Services Care Coordinators (Energy Assistance Program) Compensation
- The pay for this position is $22 per hour.
- Benefits are available to full-time employees after 90 days of employment.
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
Utility Services Care Coordinators (Energy Assistance Program) Highlights
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs.
- The required availability for this position is Monday–Friday, standard business hours, with a hybrid schedule (first week onsite training at the Fisher Building in Detroit, then remote with 2 in-office days per week determined with supervisor)
Utility Services Care Coordinators (Energy Assistance Program) Responsibilities
- Connect daily with MEAP and WRAP applicants to facilitate intake and enrollment activities.
- Provide customer service by answering inbound calls and assisting applicants with program questions.
- Collect, review, and verify required applicant documentation.
- Process applications submitted through online portals for MEAP and WRAP programs.
- Accurately enter applicant data into internal systems with a high level of precision
- Provide validation support for Low-Income Self-Sufficiency Plan (LSP) applications.
- Refer applicants to successful planning appointments when applicable.
- Conduct LSP coordination training for internal teams and partner organizations.
- Support additional operational and program-related tasks assigned.
Utility Services Care Coordinators (Energy Assistance Program) Requirements
- High School Diploma or GED
- Strong customer service, data entry, or administrative experience preferred.
- Ability to handle high-volume calls and manage multiple priorities.
- Strong attention to detail and accuracy in data entry
- Attendance is mandatory for the first 90 days.
Utility Services Care Coordinators (Energy Assistance Program) Preferred Qualifications
- Experience with utility assistance programs (MEAP, WRAP, or similar)
- Background in case management, intake coordination, or benefits processing
- Experience working in a call center or customer support environment.
- Strong communication and organizational skills
If you think this Utility Services Care Coordinator position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!
If you are interested in this Utility Services Care Coordinator position, please email your resume to LKOPASZ@ALINESTAFFING.com