Recruitment Fraud

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Please beware of phishing scams involving phony job postings being posted on external sites.

Over the past few years, there have been numerous instances where individuals have been posing as Human Resources representatives or Cigna Healthcare, Express Scripts, and Evernorth recruiters and making fake job offers. This is an issue we take very seriously, and we work with the appropriate authorities on an ongoing basis to address it. By making you aware of these scams, we hope to avoid, and ultimately prevent, unsuspecting individuals from falling victim. Here are a few things to be aware of in order to help identify recruitment fraud:

We will never ask you for payment in exchange for being considered for a job or ask you to deposit a check into your personal bank account.

Over the past few years, there have been numerous instances where individuals have been posing as Human Resources representatives or Cigna Healthcare, Express Scripts, and Evernorth recruiters and making fake job offers. This is an issue we take very seriously, and we work with the appropriate authorities on an ongoing basis to address it. By making you aware of these scams, we hope to avoid, and ultimately prevent, unsuspecting individuals from falling victim. Here are a few things to be aware of in order to help identify recruitment fraud:

At no time throughout the hiring process will a Cigna Group Human Resources professional or a Cigna Healthcare, Evernorth Health Services, or Express Scripts recruiter ask you to make any type of payment in order to be considered for a role. We’ve found that in some cases of recruitment fraud, individuals may send candidates a check to deposit, then inform the candidates they have overpaid and will request a partial refund. 

How can I verify if a message from a recruiter is legitimate? 

When you're contacted by a member of The Cigna Group’s Talent Acquisition team, their email will come from a legitimate company email address. If you receive an email from a free, web-based account like Yahoo.com, Gmail.com, Live.com, or similar, it is likely not from an official representative of The Cigna Group.

Depending on the role, we typically like to have 2-4 interviews with candidates and at least one in-person or video interview before making the decision to hire. 

Frequently, perpetrators of recruitment fraud will conduct the entire hiring process over email and will often ask candidates to complete bogus recruitment documentation, such as application forms, terms and conditions of employment, or visa forms. In these cases, the Cigna Healthcare, Express Scripts, or Evernorth name and logo may fraudulently be featured on the documentation. We’ve also found that recruitment scams can take place over text messaging. Perpetrators frequently use local presence dialing technology to mask their phone number, and have it appear as though it’s coming from a local number when it is not.

We will never ask you to submit your personal information without having you apply on our career site first. 

Beware if individuals make early requests for personal information such as your date of birth, passport details, bank details, social security number, etc. We will never hire anyone without having them fill out a legitimate, full application on our career site.

We will never ask you to contact third parties to complete your application or be considered for a job.

In some instances of recruitment fraud, candidates may be requested to contact other companies/individuals such as lawyers, bank officials, travel agencies, courier companies, visa/immigration processing agencies, etc.

We do not conduct interviews via Google Hangouts, Trillian, Telegram, or other third-party messaging platforms to conduct interviews. 

Our standard interview process typically begins with a phone or video conversation with a member of our Talent Aquisition team. In some cases, recruiting teams outside of the United States may use WhatsApp to facilitate initial outreach or communication.

Our typical hiring process usually takes several weeks. 

The hiring process at The Cigna Group usually takes some time. But, with perpetrators of recruitment fraud, there is usually an insistence or urgency to get a candidate hired. Use caution.


If you feel you are falling victim to recruitment fraud, or something just doesn’t feel right, please contact your local authorities or file a complaint with the Federal Trade Commission.

If you feel you are falling victim to recruitment fraud, or something just doesn’t feel right, please contact your local authorities or file a complaint with the Federal Trade Commission.

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