About the Role
Senior Business Analyst – CRM & Power Platform
Hybrid • Competitive Salary • Benefits
THE COMPANY:
A leading professional services organisation investing in digital transformation and CRM innovation. Known for delivering high-quality, client-focused solutions within a collaborative and forward-thinking environment.
THE ROLE:
Seeking a Senior Business Analyst to lead CRM discovery, solution design, and delivery across Microsoft Dynamics 365 and Power Platform.
Responsibilities include:
• Running stakeholder workshops and gathering requirements
• Producing solution designs and managing backlogs
• Supporting UAT, training, and adoption
• Mentoring junior BAs
• Driving best practice across CRM implementations
Client-facing role with strong involvement in both strategy and hands-on delivery.
THE CANDIDATE:
• 6 years’ experience as a Business Analyst within CRM implementations
• Strong Microsoft Dynamics 365 and Dataverse knowledge
• Experience with Agile delivery and stakeholder management
• Comfortable leading workshops and challenging scope
THE OFFER:
Competitive salary
Hybrid working model
Clear progression within a growing CRM practice
Interested?
Send your CV to deimante@pearsoncarter.com or call 0191 406 6111 to ap