Code of conduct

About us

Code of conduct It's not just a set of guidelines — it’s a shared commitment.

Our code of conduct highlights the importance of professionalism, integrity and respect when working with our external partners, clients and stakeholders.

By embodying these values, we contribute to a workplace that enhances lives, respects diversity and achieves success, responsibly and ethically.

Our code of conduct in action

We each have the responsibility to:

• Foster collaborative and mutually beneficial relationships.
• Maintain open communication and fulfil commitments with honesty and accountability.
• Respect confidentiality and comply with all relevant legal and ethical standards.
• Uphold trust and maintain the highest level of business ethics in every partnership.

The code of conduct and our values

We've built our guidelines around our business values, which are at the core of who we are and how we work.

Value the individual

Each person’s experience is unique, and we’re committed to creating an environment where everyone feels recognised, valued and supported.

Collaborate to succeed

We work together, acting with integrity and always putting the interests of our business, clients and colleagues first.

Commit to partnership

We work closely together, share knowledge and pool expertise across our business to deliver the highest quality service to our clients.

Make the difference

Whether through ESG, charity, volunteering, or supporting communities, we're committed to strengthening the places where we live and work.

Your wellbeing

We’re committed to supporting the wellbeing of our employees and breaking the stigma around mental health.

We encourage all employees to take advantage of our resources and support networks.

Professional support

• Cognacity Mental Health and Performance: Expert mental health services, including psychiatrists, psychologists, and wellbeing training.
• Mental Health Champions: Trained staff across the UK available to provide support and signpost to professional services.

Mental health resources

• WeCare Digital Wellbeing Support: Free, confidential access to counsellors, GPs, fitness professionals, legal advice, and more for you and your household.
• Private Medical Insurance: Access mental health professionals through Bupa or your own insurance, with helplines available for advice and appointments.
• Shout: 24/7 confidential text service for immediate mental health support. Text Shout to 85258.
• ANDYSMANCLUB: Peer-to-peer support groups for men’s mental health, available nationwide and online.
• myStrength: A mental health app offering personalised guidance, exercises, and activities to improve wellbeing.
• Winston’s Wish: Bereavement support for children and young people.
• Switchboard: LGBT+ helpline offering a safe space to discuss sexuality, gender identity, and emotional wellbeing.

Our code of conduct provides comprehensive guidance on what is expected of us as a firm and of you as a colleague.

This code of conduct applies to the members of Knight Frank LLP and all employees of Knight Frank Services Company, Knight Frank Capital Advisory LLP, Knight Frank Investment Management LLP, Traverse International Finance Limited and Knight Frank Finance LLP.