/Sr. HR Specialist – Boxborough, MA

Sr. HR Specialist – Boxborough, MA

Boxborough MAusvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
9 months ago

About the Role

We are seeking a Senior HR Specialist for a manufacturing company. This role is responsible for administering all employee benefits and managing the full leave program while ensuring accuracy, compliance, and exceptional employee support.

Responsibilities

  • Administer all employee benefits programs including health, dental, vision, life insurance, disability, and wellness initiatives.
  • Serve as the primary point of contact for benefits-related questions, issue resolution, and vendor communication.
  • Manage the full leave administration process (FMLA, PFML, ADA, STD/LTD, workers’ compensation coordination, etc.).
  • Ensure compliance with federal, state, and plan-level requirements related to benefits and leaves.
  • Conduct new hire benefits onboarding, including UKG enrollment support.
  • Maintain accurate HRIS data and benefit/leave records; generate and analyze related reports.
  • Support benefits audits, plan renewals, and annual open enrollment activities.
  • Assist with training program administration as needed, including maintaining training records and supporting scheduling.

Requirements

  • At least 3 years dedicated to benefits and leave administration
  • Strong knowledge of employee benefits and compliance requirements
  • High comfort level with HR systems and data integrity
  • UKG experience a plus.
  • Bachelor’s degree in HR or related field is strongly preferred.
  • PHR and/or SHRM-CP certification preferred.
  • Bilingual (Spanish) a plus.
  • Experience in a manufacturing or similar environment is strongly preferred.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with company match + annual Profit Sharing
  • Vacation, Sick/Personal Time, Bereavement Leave, and 11 Paid Holidays
  • On-site gym, wellness program, and enhanced EAP
  • FSA available; company-paid Long-Term Disability and Life Insurance
  • Tuition reimbursement and 529 college savings options
  • Annual bonus

Sr. Paralegal – San Jose, CA

  • Looking for a highly motivated Senior Paralegal with 8+ years of experience to join our legal team to be a primary team member for resolving customer disputes, litigation and regulatory complaints.
  • The ideal candidate will have substantial experience in running investigations in a company, gathering key records related to disputes, organizing relevant facts for pre-litigation dispute resolution and preparing responses to customer complaints.
  • The Senior Paralegal will work closely with an inhouse litigation lawyer and with various support teams such as customer service, payment and risk operations teams and will join a passionate and dedicated team of legal and compliance professionals on a mission to support the company’s growth.

Requirements

  • 8+ years of combined customer dispute resolution and litigation experience, with an emphasis on hands-on pre-litigation dispute resolution.
  • The ability to lead and run internal investigations, gather relevant records, and identify and organize factual timelines in clear and succinct summaries.
  • Self-starter who can track deadlines, navigate a company to find key stakeholders for information and proactively move, through resolution, an entire case portfolio.
  • Legal writing skill as it relates to preparing complaint responses and basic legal documents such as legal holds, discovery objections, continuance requests and settlement agreements.
  • Comfort with interacting directly with customers and where needed resolving small disputes.
  • Experience in working with litigation counsel to support all aspects of litigation, including pleadings, motions, service, discovery, case management and resolution.
  • The ability to maintain dispute files in an up-to-date fashion and produce regular reports and metrics on disputes.
  • Comfortable with legal research of non-complex issues, the ability to reach conclusions on that research and apply those conclusions to practical action in resolving customer disputes.
  • Ability to assist with the creation of practical processes and protocols (such as playbooks and templates) to increase efficiencies and to guide support teams in dispute resolution.
  • Comfort with identifying risks that should be escalating and collaborating with litigation counsel to address those risks.
  • Experience in responding to subpoenas, liens and garnishments and other discovery requests to back up other team members when needed.
  • Familiarity with, and strong interest in, Bill.com, alternative payments, emerging payments
  • technology and the payments industry.

Competencies (Attributes needed to be successful in this role):

  • Bachelor’s degree and/or paralegal certification preferred or equivalent experience and
  • evidence of exceptional ability.
  • Strong problem-solving skills and the ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities.
  • Solid technical acumen which supports mastery of a variety of case management tools.
  • Sound and practical business judgment, intellectual curiosity, comfortable and adept at balancing risk and opportunity.
  • Excellent communication skills and a team-oriented approach with the ability to build strong and lasting relationships with business partners, customers and management.
  • Intellectual curiosity, a desire and alignment with our core values: Humble, Fun, Authentic, Passionate, and Accountable.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and ownership mindset - sees projects through from end to end.
  • Critical thinking skills - be able to receive feedback and provide next steps, change direction if needed.
  • Drive for results - impact/outcome focused.

Benefits

  • Competitive benefits package, health, wellness
  • Hybrid – 3 days in office

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